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Domestic Arrivals

London City Airport, Royal Docks, London, E16 2PX

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Access Guide

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Introduction

  • Comments View
    • Domestic Arrivals lead directly to Domestic Baggage Reclaim.

Outside Access (Gate 22)

  • This information is for the entrance located leading off the apron.
  • There is not level access into the venue.

Level Change (Gate 22)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 24cm (9in).
  • Comments View
    • There is similar access to Gates 21 and 23.
    • Gate 24 is accessed by 3 medium, well-marked steps with handrails both sides.

Inside Access

  • The corridor leading from Gates 21-24 leads to a staircase, up to a bridge over a service road to baggage reclaim.
  • Assisted passengers are taken through a door just past the stairs, and accompanied across the service road.
  • This route can only be used by assisted passengers.
  • There are some stool type seats without armrests along this corridor.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • The accessible toilet is located at the far end of the arrivals corridor, next to Gate 24.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of the PRM staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 158cm x 223cm (5ft 2in x 7ft 4in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 87cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Other Floors (Steps Up)

  • Steps View
    • The floors which are accessible by stairs are G-Bridge.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These steps lead up to the bridge over the service road.
    • These stairs are the following distances from the arrival gates:
    • Gate 24 - 127 metres
    • Gate 23 - 108 metres
    • Gate 22 - 53 metres
    • Gate 21 - 3 metres.

Bridge

  • This bridge takes passengers over the service road to access baggage reclaim.
  • The stairs down are 35 metres from the stairs up.

Other Floors (Stairs Down)

  • Steps View
    • The floors which are accessible by stairs are Bridge-G.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • The entrance to Domestic Baggage Reclaim is 13 metres from the base of these stairs.

Outside Access (Busing Gate entrance)

  • This information is for the entrance located off the Apron.
  • There is not level access into the venue.

Level Change (Busing Gate entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • Water bowls for assistance dogs are not available.
  • There is not a dog toilet or toileting area.