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Emirates Arena

1000 London Road, Glasgow, G40 3HG

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Access Guide

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Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Glasgow.
  • The nearest mainline station is Dalmarnock.
  • The nearest underground station is Bridgeton.

Opening Times

  • Monday 06:30 - 22:00.
  • Tuesday 06:30 - 22:00.
  • Wednesday 06:30 - 22:00.
  • Thursday 06:30 - 22:00.
  • Friday 06:30 - 22:00.
  • Saturday 09:00 - 18:00.
  • Sunday 09:00 - 21:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 370cm x 650cm (12ft 2in x 21ft 4in).
    • The nearest designated bay is 65m (71yd) from the main entrance.
    • The furthest designated bay is 100m (109yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is block paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is a designated drop off point.
    • The drop off point is located at the London Road entrances.
    • There is not a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Lift (Outside Lift)

  • There is a lift for public use.
  • The lift is located to the left of the main entrance, beside the steps.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 30m (33yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 90cm x 200cm (2ft 11in x 6ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Other Floors (Outside Stairs)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open by revolving.
  • The door opening is 130cm (4ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 120cm (3ft 11in) wide.
  • Comments View
    • The main revolving doors are automatic.
    • There are push to open automatic doors to the left which are fully automatic on exit.

Outside Access (Arena Entrance)

  • This information is for the entrance located at the front of the building on the first floor.
  • There is level access into the venue.
  • Level access is via lift.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 200cm (6ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 200cm (6ft 7in) wide.
  • Comments View
    • The automatic doors are on the left as you enter.

Outside Access (London Road Entrance)

  • This information is for the entrance located at the back of the building.
  • There is level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 200cm (6ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 200cm (6ft 7in) wide.
  • Comments View
    • The automatic doors are on the right as you enter.

Reception

  • The reception desk is 14m (15yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are not trained to use the system.
  • This venue does play background music.
  • Music is played in the gym and spa.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Inside Doors

  • There are several heavy double doors throughout the building that are 180cm wide and open away or towards you.

Eating and Drinking

  • The following information is for the cafe.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 4m (4yd 14in) from the main entrance.
  • The distance between the floor and the lowest table is 35cm (13in).
  • The distance between the floor and the highest table is 74cm (2ft).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are not presented in contrasting colours.
  • The type of food served here is hot and cold snacks and meals.
  • Opening Times View
    • Monday 08:00 - 20:00.
    • Tuesday 08:00 - 20:00.
    • Wednesday 08:00 - 20:00.
    • Thursday 08:00 - 20:00.
    • Friday 08:00 - 20:00.
    • Saturday 09:00 - 17:00.
    • Sunday 09:00 - 20:00.

Lift (Main Lift)

  • There is a lift for public use.
  • The lift is located straight ahead of the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • The lift is 33m (36yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 87cm (2ft 10in).
  • The dimensions of the lift are 93cm x 210cm (3ft 1in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Lift (Front Lift)

  • There is a lift for public use.
  • The lift is located round to the right of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • The lift is 35m (38yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 155cm x 140cm (5ft 1in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Lift (Rear Lift)

  • There is a lift for public use.
  • The lift is located to the rear of the building.
  • The floors which are accessible by this lift are LG-G-1-2-3-4-5.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G-1-2-3-4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.
  • Escalators View
    • Escalator(s) cannot be used to access other floors.
  • Comments View
    • Entering the staircase requires assistance from any staff member as there is a swipe to enter system.

Other Floors (Front Stairs)

  • Steps View
    • The floors which are accessible by stairs are LG-G-1-2-3-4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Escalators View
    • Escalator(s) cannot be used to access other floors.

Sports Ground

  • Non-Segregated Seating View
    • Home and Away wheelchair users do not have separate seating areas.
    • Wheelchair users have a designated accessible seating area.
    • There is level access to the designated seating area.
    • There is access by lift.
    • Wheelchair seating is located through to the front of the arena's first floor.
    • The view from this area is good.
    • A companion can sit beside / near you.
    • Accessible toilets are available.
    • The closest accessible toilet to the seating area is 19m 21yd.
    • The accessible toilet is located behind this area under the standard seating.
    • There is not an audio description service.
    • There is a long row of level access seating at the back of the arena.
  • Comments View
    • There will be temporary seating used on the main arena floor for events where less floor space is required.

Level Change (Arena Seating)

  • There are steps to access this area / service.
  • The steps are located leading to seats throughout the arena.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Accessible Changing Room

  • There is a Changing Places facility available.
  • There are accessible changing rooms available.
  • The accessible changing rooms are located to the left of the building.
  • The accessible changing room is 40m (44yd) from the main entrance.
  • The accessible changing room is 30m (33yd) from the reception desk.
  • The dimensions of the accessible changing room are 220cm x 245cm (7ft 3in x 8ft 0in).
  • The facilities available in the accessible changing room are a wheel in shower.
  • Other facilities available are an accessible toilet, shower and a flip down chair.
  • There is level access to the changing room.

Accessible Toilet (Cafe)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 17m (19yd) from the main entrance.
    • The accessible toilet is located to the right from the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 140cm x 210cm (4ft 7in x 6ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Accessible Toilet (Concourse)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 20m (22yd) from the arena entrance.
    • The accessible toilet is located to the right on the concourse outside the arena seating areas.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 195cm x 220cm (6ft 5in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Accessible Toilet (Arena)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 35m (38yd) from the arena entrance.
    • The accessible toilet is located to the left as you enter the main arena doors, before the seating.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 235cm x 220cm (7ft 9in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are not available.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Accessible Toilet (Arena Side)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 44m (48yd) from the arena entrance.
    • The accessible toilet is located to the right of the arena before the seating.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 210cm x 225cm (6ft 11in x 7ft 5in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • There are similar toilets at the left side of the arena with transfer space on the left and 2 further identical to these on the other side of the arena.

Accessible Toilet (Arena Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 75m (82yd) from the main entrance.
    • The accessible toilet is located in to the front right of the arena below the stairs.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • There is a similar accessible toilet to the right of this which has transfer space to the left.

Standard Toilet(s) (Cafe)

Standard Toilet(s) (Baby Change)

  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located to the left of the building towards the velodrome.
    • The height of the baby change table once extended is 92cm (3ft 0in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (Concourse)

  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located on the right of the councourse before the arena.
    • The female and male toilets are 18m (20yd) from the arena entrance.
    • Inside the venue, there is level access to the female and male toilet.
    • This is by lift.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard toilets.
    • The height of the baby change table once extended is 93cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.

Standard Toilet(s) (Arena)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located as you enter the main arena before the seating.
    • The female and male toilets are 33m (36yd) from the main entrance.
    • Inside the venue, there is level access to the female and male toilet.
    • This is by lift.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard toilets.
    • The height of the baby change table once extended is 93cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • There are multiple male and female standard toilets either side of the arena.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.