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Flipout

89a Southcroft Road, Rutherglen, South Lanarkshire, G73 1UG

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Dalmarnock.

COVID-19 Information

Opening Times

  • Monday 10:00 - 21:00.
  • Tuesday 10:00 - 21:00.
  • Wednesday 10:00 - 21:00.
  • Thursday 10:00 - 21:00.
  • Friday 10:00 - 21:00.
  • Saturday 10:00 - 21:00.
  • Sunday 10:00 - 21:00.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 338cm x 480cm (11ft 1in x 15ft 9in).
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 60m (65yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • There are 4 family parking bays and 4 electric car charging bays in the car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) both ways.
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 150cm (4ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.

Reception

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There are flashing and strobe lights in the main arena.
    • There is a special Autistic Society session on Sunday mornings when these are turned off.
    • Prior to entry into the main arena, customers enter the holding room for a safety briefing and video.

Level Change (Changing Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the side of the changing area, at the front of the arena.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 135cm (4ft 5in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the side of the changing area, at the front of the arena.
  • There is/are 8 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • The lift does bypass the ramp/slope.

Standard Changing Room (Changing Area)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 50m (54yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 30m (32yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 20m (21yd 2ft) from the main arena.
  • The standard changing room(s) surveyed is/are located to the right via the briefing area.
  • There is level access to the standard changing room(s).
  • Shower facilities are not available within the changing room(s).

Main Arena

  • The Flipout trampoline arena has 63,000sq ft of trampolines. The size and resistance of the trampolines varies to suit experience and usage.
  • For children there is a two level soft play area, trampoline area and flip street arena. There are ball game activities including a dodgeball court, basketball lanes and a football pitch.
  • For those over 1.4m, there is an adult parkour area and a 'Ninja' obstacle. Access to the obstacle course is by two sets of 8 medium height steps, both with a right handrail going up.
  • In the main arena, there is a large flip street adult section, a battle beam over a foam pit, football park, dodgeball area, basketball court and a 5m helter skelter from the first floor into a ball pit.

Level Change (Main Arena)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the front of the main arena.
  • There is/are 8 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Level Change (Main Arena - Party Rooms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the front of the main arena, by the platform lift.
  • There is/are 8 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Main Arena - Party Rooms)

  • There is a lift for public use.
  • The lift is located at the front of the main arena.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 55m (60yd 5in) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 83cm (2ft 9in).
  • The dimensions of the lift are 89cm x 137cm (2ft 11in x 4ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • The lift was being installed at the time of the survey (January 2018).

Activities and Party Rooms

  • There are kids activities and parties, free jumping sessions, trampolining classes, free running, parkour and after dark parties. There are also specific ASD (autism spectrum disorder) sessions where the strobe and flashing lights are turned off.
  • At the front of the arena there are 10 Party Rooms - 9 on the ground floor and 1 VIP room on the first floor
  • Details and bookings are available from the venue or on the website.

Other Floors (Main Stairs)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Other Floors (Cafe Arena Stairs)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are low.

Lift (Main Lift)

  • There is a lift for public use.
  • The lift is located in the main stairwell.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 25m (27yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 148cm (3ft 3in x 4ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • There is a moderate ramp to access the lift on the first floor.

Eating and Drinking (Cafe Sports Bar)

  • The following information is for the café.
  • The café is located on the first floor.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 20m (21yd 2ft) from the main lift.
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Cafe Sports Bar)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the side of the main cafe, leading to the sports bar area.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There is a similar step access at the end of the raised sports bar area.

Accessible Toilet (Changing Area)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 167cm x 231cm (5ft 6in x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 61cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 86cm (2ft 10in).

Accessible Toilet (Main Arena)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
    • This accessible toilet is located at the front of the main arena, near the main stairwell.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 169cm x 293cm (5ft 7in x 9ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 91cm (2ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 87cm (2ft 10in).

Accessible Toilet (First Floor - Cafe Sports Bar)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main lift.
    • This accessible toilet is located on the first floor, to the right as you enter the cafe area.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 216cm x 242cm (7ft 1in x 7ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail, however it is not on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right as you enter, in the changing area corridor.
    • The female and male toilets are approximately 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are bright.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the right as you enter, in the changing area corridor.
    • The shared toilet(s) is/are approximately 16m (17yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are bright.
  • Comments View
    • There are additional standard female and male toilets on the first floor.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located at the rear of the car park.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).