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Forest Retreat

Larkwhistle Farm Road, Micheldever, Winchester, Hampshire, SO21 3BG

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Access Guide

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Introduction

  • The Forest Retreat is the welcoming hub of the Blackwood Forest location.
  • Services/facilities within the Forest Retreat include; a cafe (serving a wide range of breakfast, lunch and dinner options, as well as hot and cold drinks), a bar, a shop (selling groceries, toys and gifts), accessible and standard toilet facilities and an outside play area.
  • Guests check in and check out at the Forest Retreat.
  • Check in is from 16.00 (but can check in from 14.00 with early check in).
  • Check out is at 10.00.

Opening Times

  • Opening times vary throughout the year.

Parking (Communal - Forest Retreat)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located at the front of the Forest Retreat.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is compacted gravel.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 640cm (7ft 3in x 20ft 12in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Although the designated Blue Badge parking bays are signposted, the signs are not clear and do not contrast with surroundings.
    • Clearly marked/signposted parent and child parking bays are not available.
    • There are uneven surfaces throughout the car park with some loose stones in places.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • There is not a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 21m (22yd 2ft) from the Forest Retreat entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • The designated Blue Badge parking bays are between 25m - 55m from the car park entrance.
    • The directional signage to areas around this location are not visible from this car park.
    • Access from this car park to the cabins is via slight and steep slopes with uneven surfaces.

Approach

  • Approach View
    • The surface of the approach is compacted gravel.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • There is a level landing at the top of the ramp/slope.
  • Comments View
    • The approach to the main entrance from the right (right side Blue Badge parking bay) has a slight gradient.
    • The approach to the main entrance from the left (left side Blue Badge parking bay) has a steep gradient.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Forest Retreat.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 84cm.
  • Step(s) View
    • The step(s) is/are located on the threshold of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 4cm.
    • There is not a/are not handrail(s) at the step(s).

Counter

  • Counter View
    • The counter is located ahead as you enter.
    • The counter is approximately 6m (6yd 1ft) from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are low.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is at the recommended height of 76cm.
    • There is not sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is vinyl.
  • Comments View
    • The lowered section of the counter was not in use at the time of the survey.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the building.
    • The type of flooring in corridors/walkways is vinyl.
    • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
  • Audio View
    • This venue does play background music/sound.
    • Music/sound is played throughout.
    • There is not a hearing assistance system.

Eating and Drinking

  • The following information is for the cafĂ©.
  • Full table service is available.
  • Food and/or drinks can be ordered from the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is vinyl.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 8m from the entrance/opening.
  • The nearest table is approximately 4m from the till/counter.
  • The distance between the floor and the lowest table is 72cm.
  • The distance between the floor and the highest table is 73cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.
  • Comments View
    • Food and drinks are ordered from the main Forest Retreat counter.

Terrace/Decking Area

  • Access to the Terrace/Decking Area View
    • The entrance for the terrace/decking is located to the right as you enter the Forest Retreat.
    • There is step-free access to the terrace/decking area.
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are light.
    • The width of the door opening is 78cm.
  • Terrace/Decking Area View
    • There is not a canopy or recess which provides weather protection at the terrace/decking entrance.
    • The type of flooring on the terrace/decking area is wood.
    • The terrace/decking area has a non-slip floor.
    • The standard height for the table(s) is 75cm.
    • The terrace/decking area does have an unobstructed minimum turning space of 150cm x 150cm.
    • There are seats with armrests on both sides.

Outside Play Area

  • There is an outside play area opposite the Forest Retreat terrace, to the right as you face the building.
  • The gate leading into the play area is single, light and opens towards you (pull).
  • The gate opening width is 95cm.
  • The gate does contrast with its immediate surroundings.

Bike Hire

  • Bike hire is available at Blackwood Forest and it is strongly recommended to pre-book.
  • The bike collection point is located at the rear of the Forest Retreat building.
  • The path leading to the collection point starts off by consisting of compacted gravel and loose stones, then changes to wood when approaching the building.
  • The wooden path at the front of the collection building has a non-slip surface.
  • The bike hire collection building is clearly signed.
  • Directional signage to the building is available from the communal parking area.
  • Guests would not enter the bike hire building so a team member is available for assistance.
  • The opening times for the bike hire building vary throughout the year.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located at the rear of the Forest Retreat.
    • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 154cm x 190cm (5ft 1in x 6ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is no dropdown rail.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is between 90cm and 100cm.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located at the rear of the Forest Retreat.
    • The shared toilet(s) is/are approximately 18m (19yd 2ft) from the main entrance.
    • There is step-free access to the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • The wash basin(s) tap type is lever twist.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.

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