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Frankie & Benny's

Strathkelvin Retail Park, Bishopbriggs, East Dunbartonshire, G64 2TS

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Bishopbriggs.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Bishopbriggs.

Opening Times

  • Monday 09:00 - 21:00.
  • Tuesday 09:00 - 21:00.
  • Wednesday 09:00 - 21:00.
  • Thursday 09:00 - 21:00.
  • Friday 09:00 - 22:00.
  • Saturday 09:00 - 22:00.
  • Sunday 09:00 - 21:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 366cm x 486cm (12ft x 15ft 11in).
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 100cm (3ft 3in) wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the building.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (9ft 10in) from the main entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd) from the main entrance.
    • The accessible toilet is located at the rear of the building.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens sliding.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 76cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 96cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located around both car parks.
  • A member of staff trained in BSL skills is not generally on duty.