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Fulwell Station

Wellington Gardens, Twickenham, London, TW2 5NY

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Access Guide

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Introduction

Assisted Travel Information

  • Assisted Travel Helpline Number: 0800 528 2100 available 24 hours a day, every day of the week (except 25th and 26th December).
  • Assisted Travel Textphone Number: 0800 692 0792 available 24 hours a day, every day of the week (except 25th and 26th December).

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Richmond.

Parking (Wellington Gardens)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located on Wellington Gardens, next to the Wellington Gardens entrance.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View

Outside Access (Clonmel Road Entrance)

  • Entrance View
    • This information is for the entrance located at the platform 2 side of the footbridge.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
  • Comments View
    • The entrance is 150cm wide.

Outside Access (Wellington Gardens Entrance)

  • Entrance View
    • This information is for the entrance located at the side of platform 1.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • The entrance is 150cm wide.

Reception (Ticket Office)

  • The desk/counter is 4m (4yd 1ft) from the Wellington Gardens entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 06:40 - 11:00.
    • Tuesday 06:40 - 11:00.
    • Wednesday 06:40 - 11:00.
    • Thursday 06:40 - 11:00.
    • Friday 06:40 - 11:00.
    • Saturday 09:00 - 14:00.
    • Sunday Closed.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 11.00-06.40 during the week and 14.00-09.00 on Saturdays.
  • There is a ticket office.
  • The ticket office is located next to the Wellington Gardens entrance.
  • The ticket office is 6m (6yd 1ft) from the Wellington Gardens entrance.
  • The train companies operating from within this station are South Western Railway.
  • The train companies that operate within this station include:.
  • Please click here for access information for South Western Railway.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by steps only is / are Platforms 1 and 2.

Level Change (Footbridge)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the footbridge between both entrances and the platforms.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • Photographs 2, 3, 4 and 5 show the footbridge.
    • Photographs 6 and 7 show the stairs from the footbridge to platform 2.
    • Photographs 8 and 9 show the stairs from the footbridge to platform 1.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.