Access Guide

Search Access Guide

Introduction

Assisted Travel Helpline Number: 0800 528 2100 available 24 hours a day, every day of the week (except 25th and 26th December).
Assisted Travel Textphone Number: 0800 692 0792 available 24 hours a day, every day of the week (except 25th and 26th December).

Venue Car Park View
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located on Wellington Gardens, next to the Wellington Gardens entrance.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is not a designated drop off point.
Comments View
- The parking is payable via an app called RingGo or via telephone.
- Please click here for more information
- Telephone:- 0203 046 0010, reference location 77501.

Entrance View
- This information is for the entrance located at the platform 2 side of the footbridge.
- There is step-free access at this entrance.
- There are no doors at this entrance.
Comments View
- The entrance is 150cm wide.

Entrance View
- This information is for the entrance located at the side of platform 1.
- There is ramped/sloped access at this entrance.
- There are no doors at this entrance.
Ramp/Slope View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Comments View
- The entrance is 150cm wide.

There are generally 1 member(s) of staff on duty.
The station is staffed.
There is not an office to obtain help.
The station is not staffed between 11.00-06.40 during the week and 14.00-09.00 on Saturdays.
There is a ticket office.
The ticket office is located next to the Wellington Gardens entrance.
The ticket office is 6m (6yd 1ft) from the Wellington Gardens entrance.
The train companies operating from within this station are South Western Railway.
The train companies that operate within this station include:.
Please click here for access information for South Western Railway.
There is not a taxi rank at the station.
There are 2 platform(s) in the station.
The platform(s) accessed by steps only is / are Platforms 1 and 2.

Additional Station Information View
- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are Platforms 1 and 2.

There is a/are step(s) to access this area/service.
The step(s) is/are located on the footbridge between both entrances and the platforms.
There is/are 15+ step(s) to the area/service.
There is not tactile paving at the top and bottom of the steps.
The step(s) is/are clearly marked.
The step(s) is/are medium height (11cm - 17cm).
There is a/are handrail(s) at the step(s).
The handrail(s) is/are on both sides.

Comments View
- Photographs 2, 3, 4 and 5 show the footbridge.
- Photographs 6 and 7 show the stairs from the footbridge to platform 2.
- Photographs 8 and 9 show the stairs from the footbridge to platform 1.