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Guernsey Aquarium & Aquatic Centre

La Vallette, St Peter Port, Guernsey, GY1 1AX

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Access Guide

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Introduction

  • Services / facilities within the building include an aquarium and gift shop.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 17:00.
  • Sunday 09:00 - 17:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 260cm.
  • Ramp/Slope View
    • The ramp/slope is located in the doorway.
    • The gradient of the ramp/slope is slight.

Reception

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located just past the reception desk at the entrance to the aquarium viewing area.
  • The ramp/slope gradient is slight.

Level Change (Ramp and Steps to the Predator Pool Viewing Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left of the steps.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 111cm (3ft 8in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of the ramp.
  • There is/are 9 step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does not bypass the step(s).
  • Comments View
    • The ramp and steps are used to view the Predator Tank and do not affect the normal circulation route.

Gift Shop

  • The gift shop is located to the right as you enter the building and is facing the reception desk.
  • The gift shop is 11m from the main entrance.
  • The entrance to the gift shop does not have any doors.
  • The width of the doorway is 191cm.
  • There is level access throughout the gift shop.
  • There is ample room for a wheelchair to manoeuvre within the gift shop.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.