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Hammersmith Stand

Fulham Football Club - Craven Cottage, Stevenage Road, London , SW6 6HH

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Water bowls for assistance dogs are available.

Getting Here

  • By Road View
    • Fulham Football Club is located in West London, off Stevenage Road.
      Access to the surrounding streets on a matchday is restricted by a Traffic Management Order.
      The Traffic Exclusion Zone on matchdays extends along Stevenage Road.
      Access to the stadium (if walking) is via Fulham Palace Road, via various residential streets.
    • Parking around Craven Cottage is extremely limited.
      There is a one-hour maximum stay policy for non-residential pay and display visitors between 9am and 9.30pm on all Monday to Sunday matchdays, including Bank Holidays. On non-matchdays the controlled hours will remain as Monday to Saturday 9am to 5pm.
      Complimentary car parking is available upon request to both home and visiting disabled supporters. As spaces are limited, match-by-match parking can only be reserved on a first come first served basis from 7 days before the date of the fixture by contacting the Club's Disability Liason Officer.
      An accessible shuttle bus service takes supporters between the car park and stadium, both before and after the match. This trip takes no more than 5 minutes, although there may be a short wait at full-time.
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • The nearest bus stops are located on Fulham Palace Road.
      From Fulham Palace Road the stadium can be accessed via various residential streets.
  • By Train View
    • The nearest Railway Station is Putney Station.
    • The closest mainline railway station to Craven Cottage is Putney, located on Putney High Street, south of the River Thames.
      Access to the stadium from the station is via; Putney Bridge (A219) then Fulham Palace Road.
      The station is 17 – 35 min walk from the stadium, passing many shops, bars and ATM machines en route.
      The station can be easily reached by train from other railway hubs, including Clapham Junction (5 min) and Waterloo (13 min).
    • For more information on facilities at Putney Station please click here (opens new tab).
  • By Underground View
    • The nearest underground station is Putney Bridge.
    • Putney Bridge is the nearest underground station to the stadium, however there is not step-free access.
      This station is approximately a 10 – 20 min walk from the stadium.
      Exit the station, turn left and follow the road (Ranelagh Gardens). Walk through the underpass into Bishops Park. Follow the path through Bishops Park, along the river until you reach the stadium.
      The nearest underground station with step-free access is Hammersmith.
      This station is approximately a 20 – 40 min walk north-west of the stadium.
      There are two Underground stations, one serving the Hammersmith & City & Circle Lines and the other serving the Piccadilly Line and the District Line.
      Fulham Broadway is an alternative underground station, approximately a 20 – 40 min walk from the stadium. Where possible, supporters seeking to board District Line services should use Putney Bridge station.
    • For more information on Transport for London please click here (opens new tab).

Fulham College Boy's School - Matchday Parking

  • There is no car parking provision at the stadium or in the immediate surrounding area.
  • Complimentary car parking is available upon request to both home and visiting disabled supporters
  • The car park is located at Fulham College Boy's School, which is located on Kingwood Road.
  • Parking spaces are limited and allocated on a match by match basis.
  • Parking spaces can only be reserved from 7 days before the fixture.
  • Parking spaces are allocated on a first come first basis.
  • To book parking spaces please contact the Fulham Football Club Disability Liaison Officer.
  • Within the car park there are two designated parking areas for disabled supporters.
  • The surface of the car park is tarmac.
  • There is step-free access throughout the car park.
  • There are car parking stewards located within the car park who can provide assistance.
  • An accessible shuttle bus service takes supporters between the car park and stadium, both before and after the match. This trip takes no more than 5 minutes, although there may be a short wait at full-time.
  • The accessible shuttle bus has a lift at the rear for wheelchair users and there is space on the bus for wheelchair users.
  • The dimensions of the lift are 90cm x 140cm.

Access Point (Accessible Entrance - Gate 50)

  • Access Point View
    • This information is for the access point located along Stevenage Road.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the access point opening is 74cm.
    • There is a/are handheld ticket reader(s) at the access point.
    • There is a steward available for assistance.
    • A wider gate is available to the side of Gate 50. The wider gate has an opening of 180cm.

Access Point (Accessible Entrance - Thames River Path)

  • Access Point View
    • This information is for the access point located on the Thames River Path.
    • The access point is not clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the access point opening is 100cm.
    • There is a/are handheld ticket reader(s) at the access point.
    • There is a steward available for assistance.

Turnstile(s) (Hammersmith Stand)

  • Turnstile(s) View
    • This information is for the turnstile(s) located along Stevenage Road.
    • The turnstile(s) used to access the stand is/are 32 to 43.
    • The turnstile(s) is/are clearly signed.
    • The turnstiles are all similar.
    • There is step-free access to the turnstile(s) surveyed.
    • The turnstile(s) opening width is 35cm.
    • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
    • The height of the ticket reader(s) is/are 138cm.
    • There is a steward available for assistance.
    • The turnstile(s) can be overcome by using Gate 50.
  • Access to the Stand Concourse View
    • There is ramped/sloped access from the turnstile(s), to the stand concourse.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.

Ramp(s) or Slope(s) (Hammersmith Stand Lower Concourse and Blocks H5-H7 and H8)

  • There is a ramp/slope located ahead as you enter.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.

Stand

  • Stand View
    • This stand is for home supporters.
    • This stand has a dedicated access point for wheelchair users.
    • The name of the dedicated access point is Gate 50.
    • There are not designated spaces for wheelchair users within this stand.
    • There is designated seating for ambulant disabled people within the stand.
    • There is no specific seating area for ambulant supporters so please contact the club for more info.
    • There is step-free access throughout the concourse area(s).
    • The flooring in the concourse area(s) is concrete.
    • Clear directional signage is provided in the concourse area(s).
    • Background music/noise is not played in the concourse area(s).
    • The concourse area(s) is/are congested on match days during busy periods (before kick off, just before and during half time and at the end of matches).
    • The colour contrast between the walls and floor in the concourse area(s) is varied.
    • Lighting levels in the concourse area(s) are varied.
    • There are food and drink counters situated along the concourse area(s).
    • Headsets for audio commentary can be used in this stand.
    • The Club has 10 radio headsets available to supporters with visual impairments.
      A headset can be booked in advance by calling the Disability Liaison Officer on 020 8336 7477. 
      A credit or debit card number will be required and users, or their personal assistants, are required to give written consent agreeing to cover the cost of the headset should it not be returned. 
      Headsets can be collected on the day of the match from two hours prior to kick-off from the Ticket Collection Booth, located just outside the Ticket Office in the Johnny Haynes Stand on Stevenage Road.
      Headsets must be returned after the game to either the Ticket Office or the Security Office behind the Hammersmith Stand.
  • Access to the Stand Seating View
    • There is ramped/sloped or stepped access from the concourse to stand seating.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
  • Stand Facilities View
    • There is an/are accessible toilet(s) available within the stand.
    • The accessible toilet(s) is/are located in the main concourse.
    • There are standard toilets available within the stand.
    • There are not ambulant cubicles available in the standard toilets.
    • There is not a separate parent and baby room within the stand.
    • The concourse is split over two levels.
      The majority of the food and drink counters are on the upper concourse
      The toilets are on the lower concourse.

Level Change (Hammersmith Stand - Upper Concourse and Blocks H2-H7)

  • Ramp / Slope View
    • There is a ramp/slope located ahead as you enter.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
  • Step(s) View
    • There is a/are step(s) located at the rear of the concourse.
    • The step(s) is/are used to access the upper concourse.
    • There is/are 8 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Food and Drink (Hammersmith Stand)

  • The food and drink counter(s) is/are located to the left of the stand and on the upper concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to some of the food and drink counters.
  • The height of the food and drink counter(s) is/are medium height (77cm - 109cm) and high (110cm+).
  • There is a lowered section at some of the food and drink counters.
  • There is not a clear knee recess beneath the low/lowered section(s) of the food and drink counter(s).
  • There is a hearing assistance system at some of the food and drink counters.
  • The hearing assistance system(s) is/are fixed.
  • The hearing assistance system(s) is/are signed.
  • Staff are trained to use the system.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.

Accessible Toilet(s) (Johnny Haynes Stand - Block AL)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the outer wall of the Johnny Haynes Stand (Hammersmith End).
    • This accessible toilet is approximately 16m (17yd 1ft) from the nearest designated seating.
    • There is ramped/sloped access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 197cm x 205cm (6ft 6in x 6ft 9in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • The height of the light switch/pull cord is 95cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 106cm (3ft 6in).