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Hampton Hill Theatre

90 High Street, Hampton Hill, Hampton, London, TW12 1NZ

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Access Guide

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Introduction

Opening Times

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Fulwell.
  • The nearest underground station is Richmond.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the rear of the venue.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is limited parking available at the rear of the building that is only available for staff and visitors who book/hire the meeting/conference rooms as shown in photograph 1.
    • There is a public car park within 200m of the venue as shown in photographs 2, 3 and 4.
    • Taylor Close Car Park is located off Taylor Close, which is opposite the venue.
    • There are also on-street Blue Badge bays and standard parking available on High Street, in front of the venue as shown in photographs 5, 6 and 7.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 91cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 110cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There is a door release button at the second door.
    • The height of the button is 105cm.

Reception

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played in the theatre depending on the performance.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left as you enter the venue.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 140cm (4ft 7in).

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located at the rear of the theatre, on either side of the ground floor.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit next to you.
  • It is 8m (8yd 2ft) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is infrared.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • The rows suitable for hearing loops are All rows.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • There are 2 deep steps to access the seating along the rear row on the stalls and balcony.
    • Concessions are available depending on performances.

Foyer Bar

  • The foyer bar is located on the ground floor, ahead from the main entrance.
  • There are chairs with and without armrests available.
  • Tables are 72cm high.
  • The bar is 113cm high.
  • The surface of the flooring in this area is carpet.

Level Change (Foyer Bar)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of the foyer bar.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located in the centre of the building.
  • The lift is a standard lift.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.

Yardley Room & Noel Coward Room/Studio

  • The Yardley Room & Noel Coward Room/Studio are located on the first floor.
  • The Yardley Room as shown in photographs 1, 2, 3, 4 and 5 has chairs with
  • and without armrests.
  • Tables in this room are 70cm high.
  • The height of the bar is 105cm.
  • The surface of the flooring is carpet.
  • The Noel Coward Room/Studio as shown in photographs 6, 7, 8 and 9 has chairs with and without armrests.
  • The surface of the flooring is carpet.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located in the centre of the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 144cm x 214cm (4ft 9in x 7ft).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 71cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 96cm (3ft 2in).

Standard Toilet(s) (Ground Floor)

Standard Toilet(s) (First Floor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the first floor, to the left as you exit the lift.
    • The female toilet(s) is/are approximately 1m (3ft 3in) from the lift.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor, to the left as you exit the lift.
    • The shared toilet(s) is/are approximately 3m (3yd 10in) from the lift.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are medium.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.