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Harold Wood Station

Gubbins Lane, Harold Wood, Romford, Essex, RM3 0BL

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Harold Wood.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 420cm (11ft 10in x 13ft 9in).
    • The nearest designated bay is 9m (29ft 6in) from the Alternative Entrance.
    • The furthest designated bay is 15m (16yd) from the Alternative Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 220cm (7ft 3in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the main entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Alternative Entrance)

  • This entrance gives access to platforms 4.
  • This information is for the entrance located to the side of the station.
  • There is not level access into the venue.
  • The main doors open (no doors).

Level Change (Alternative Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of platform 4.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located in front of the ramp.
  • There is / are 3 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Inside Access

  • There is not level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers cannot charge scooters or wheelchairs at the venue.

Reception (Ticket Office)

  • The reception desk is 6m (19ft 8in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Opening Times View
    • Monday 06:10 - 19:40.
    • Tuesday 06:10 - 19:40.
    • Wednesday 06:10 - 19:40.
    • Thursday 06:10 - 19:40.
    • Friday 06:10 - 19:40.
    • Saturday 06:10 - 19:40.
    • Sunday 07:10 - 18:30.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • The station is not staffed between 20.00-06.00.
  • There is a ticket office.
  • The ticket office is located at the main entrance.
  • The ticket office is 6m (19ft 8in) from the main entrance.
  • The train companies operating from within this station are National Express East Anglia.
  • There is a taxi rank at the station.
  • The taxi rank is located to the side of the Station on Station Road.
  • Shops and services within the station include Ella's Bites, Jasmin Indian Takeaway.
  • There are 4 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-4.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-4.
  • The platform(s) accessed by steps only is / are 1-3.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 4.

Level Change (Platforms 1-3)

  • There are steps to access this area / service.
  • The steps are located in front of the platforms.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Alternative Entrance)

  • This entrance gives access to platforms 4.
  • This information is for the entrance located to the side of the station.
  • There is not level access into the venue.
  • The main doors open (no doors).

Level Change (Platforms 1-3)

  • There are steps to access this area / service.
  • The steps are located in front of the platforms.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Children are welcomed at the venue.