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Ibis Hounslow

20-28 Staines Road, Hounslow, Middlesex, TW3 3JS

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Access Guide

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Introduction

  • The reception is staffed 24 hours a day.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Hounslow.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Hounslow.
  • The nearest underground station is Hounslow Central.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located at the rear of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 327cm x 472cm (10ft 9in x 15ft 6in).
    • The nearest Blue Badge bay is 14m (15yd 11in) from the main entrance.
    • The furthest Blue Badge bay is 26m (28yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The width of the door opening is 111cm (3ft 8in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 111cm (3ft 8in).

Reception

  • The desk/counter is 7m (7yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played in the reception foyer.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Eating and Drinking (Breakfast Area)

  • The following information is for the breakfast area.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 8m (8yd 2ft) from the main entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfast.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4.
    • There are 15+ steps between floors.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located opposite the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 98cm x 136cm (3ft 3in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Room

  • General Information View
    • The Tourist Board rating is 2.
    • There are 148 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 140 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 8 room(s) which has / have accessible ensuite facilities.
  • Location and Access View
    • The accessible room viewed is 20m (22yd) from the lift.
    • There is level access from an accessible entrance.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 331.
    • The width of the door is 85cm (2ft 9in).
    • The height of the bed is 52cm (1ft 8in).
    • The measurement between the bed base and floor is 33cm (1ft 1in).
    • Light switches are within 120cm from floor level.
    • There is a functional emergency alarm in the room.
    • It is a push button style alarm.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 86cm (2ft 10in) (2ft 10in).
    • The door opens outwards.
    • The door is light.
    • The door is locked by a (no lock).
    • The dimensions of the accessible ensuite are 168cm x 292cm (5ft 6in x 9ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 163cm (5ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 47cm (1ft 7in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 72cm (2ft 4in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm in the ensuite.
    • It is tied up and out of reach(higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is lever.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 46cm (1ft 6in).
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) flashing alarms and vibrating pillows.
    • Flashing fire alarms are in rooms.
    • Vibrating fire alarms are In rooms.
    • The hotel does not provide any other auxiliary aids for people with mobility impairments.
    • The number of accessible rooms with baths is 0.
    • The number of accessible rooms with wheel in showers is 8.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located to the left of the entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 145cm x 253cm (4ft 9in x 8ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 120cm (3ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.