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Kidderminster Health Centre - Dental Service

Kidderminster Health Centre, Bromsgrove Street, Kidderminster, Worcestershire, DY10 1PG

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Access Guide

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Introduction

  • This is a health centre property.
  • Services within the building include: Main Health Centre Building - Paediatric Occupational Therapy, Paediatric Physiotherapy, Community Paediatrics, Public Health Nursing/Starting Well Service, Reach4wellbeing, Continence, Adult Speech & Language Services, Heart Failure Clinic, Audiology, Genetics Clinic, Adult Learning Disabilities Psychiatry, Podiatry, Looked after Children Service.
  • Child Adolescent Mental Health Services & Learning Disabilities - CAMS Service. Sexual Health Service. Community Dentistry Service.

Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
  • There is a wheelchair to borrow to aid transferring around the building.
  • Water bowls for assistance dogs are not available.
  • Home visits services are available.
  • Home visits can be arrange under extenuating circumstances.

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Bromsgrove Street.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 280cm x 560cm (9ft 2in x 18ft 4in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Parking is free for Blue Badge holders.
  • On Street Standard Parking View
    • Standard on street parking is available.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Bromsgrove Street.
    • The name of the car park is Bromsgrove Street Car Park.
  • Drop-off Point View
    • There is not a designated drop-off point.

Bus Stop(s) and Drop-off Point(s)

Opening Times

  • Monday 13:15 - 17:00.
  • Tuesday 13:15 - 17:00.
  • Wednesday 13:15 - 17:00.
  • Thursday 13:15 - 17:00.
  • Friday 13:15 - 17:00.
  • Saturday 09:00 - 12:30.
  • Sunday 09:00 - 12:30.
  • Comments View
    • Saturday, Sunday & bank Holidays 09.00-12.30 Emergency Treatment Drop-in
    • Drop-in limited to 12 patients advise to call in advance 01562 514515.

Outside Access (Dental Service Main Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right of the main health centre.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 110cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located on the approach to the entrance door.
    • The gradient of the ramp/slope is steep.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.

Reception (Dental Service Reception)

  • Reception View
    • The reception point is located on the left as you enter the Dental Service entrance.
    • The reception point is approximately 10m (10yd 2ft) from the Dental Service main entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • The lighting levels are medium.
  • Comments View
    • Patients require a referral from a health care professional.
    • Referral forms available on our website.

Entrance (from main Waiting Room to Surgeries)

  • Entrance Details View
    • This information is for the entrance located to the right of reception.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 110cm (3ft 7in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 100cm.
  • Comments View
    • Reception or Dental staff release the doors for patients to enter the department.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the waiting area, from a radio.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are bright.

Waiting Room / Area (Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 16m from the Dental Service entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Waiting Room / Area (Waiting Room 2)

  • There is a waiting room / area.
  • The waiting room / area is approximately 15m from the Dental Service entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Dental Surgery)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Dental Surgery 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 73cm (2ft 5in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are adjustable.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) within this venue designated for public use.
  • Comments View
    • The nearest accessible toilet is located in the main Health Centre by the waiting room.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the foyer.
    • The female and male toilets are approximately 8m (8yd 2ft) from the Dental Service entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.
  • Comments View
    • Images show male and female toilets.
    • The toilets are accessed via a keypad, the code for access needs to be requested from reception.

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