Access Guide
Summary
- This is a health centre property.
- Services within the building include: Main Health Centre Building - Paediatric Occupational Therapy, Paediatric Physiotherapy, Community Paediatrics, Public Health Nursing/Starting Well Service, Reach4wellbeing, Continence, Adult Speech & Language Services, Heart Failure Clinic, Audiology, Genetics Clinic, Adult Learning Disabilities Psychiatry, Podiatry, Looked after Children Service.
- Child Adolescent Mental Health Services & Learning Disabilities - CAMS Service. Sexual Health Service. Community Dentistry Service.
Getting Here
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By Road
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- Kidderminster Health Centre is located on Bromsgrove Street and can be accessed by the A451.
- Kidderminster Health Centre has standard on street parking and on street Blue Badge bays. There is also a public car park located across the street from Kidderminster Health Centre.
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By Bus
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- The nearest bus stop is located on Bromsgrove Street with routes 2, 4, 4A, 7, 7A, 9A, 9A, 42, 291, 292, 2 92S and 297 operating here.
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By Train
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- The nearest train station is Kidderminster which is approximately 0.7 miles away.
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Useful Links
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- The links below are for the bus providers operating near Kidderminster Health Centre.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
- The link below is the train provider for Kidderminster train station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- There is a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are not available.
- Home visits services are available.
- Home visits can be arrange under extenuating circumstances.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Bromsgrove Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 280cm x 560cm (9ft 2in x 18ft 4in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Parking is free for Blue Badge holders.
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On Street Standard Parking
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- Standard on street parking is available.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Bromsgrove Street.
- The name of the car park is Bromsgrove Street Car Park.
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Drop-off Point
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- There is not a designated drop-off point.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is not a/are not clearly marked onsite drop-off point(s).
Opening Times
- Monday 13:15 - 17:00.
- Tuesday 13:15 - 17:00.
- Wednesday 13:15 - 17:00.
- Thursday 13:15 - 17:00.
- Friday 13:15 - 17:00.
- Saturday 09:00 - 12:30.
- Sunday 09:00 - 12:30.
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Comments
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- Saturday, Sunday & bank Holidays 09.00-12.30 Emergency Treatment Drop-in
- Drop-in limited to 12 patients advise to call in advance 01562 514515.
Outside Access (Dental Service Main Entrance)
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Entrance Details
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- This information is for the entrance located to the right of the main health centre.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 110cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located on the approach to the entrance door.
- The gradient of the ramp/slope is steep.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
Reception (Dental Service Reception)
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Reception
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- The reception point is located on the left as you enter the Dental Service entrance.
- The reception point is approximately 10m (10yd 2ft) from the Dental Service main entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- The lighting levels are moderate to good.
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Comments
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- Patients require a referral from a health care professional.
- Referral forms available on our website.
Entrance (from main Waiting Room to Surgeries)
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Entrance Details
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- This information is for the entrance located to the right of reception.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 110cm (3ft 7in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 100cm.
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Comments
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- Reception or Dental staff release the doors for patients to enter the department.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the waiting area, from a radio.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- The lighting levels are bright.
Waiting Room / Area (Waiting Area)
- There is a waiting room / area.
- The waiting room / area is approximately 16m from the Dental Service entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- Announcements are in person.
- The waiting room / area does have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Waiting Room / Area (Waiting Room 2)
- There is a waiting room / area.
- The waiting room / area is approximately 15m from the Dental Service entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Dental Surgery)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Dental Surgery 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 73cm (2ft 5in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is manual.
- A sling is available.
- The sling is attached by hook and loop.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are adjustable.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) within this venue designated for public use.
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Comments
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- The nearest accessible toilet is located in the main Health Centre by the waiting room.
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the foyer.
- The female and male toilets are approximately 8m (8yd 2ft) from the Dental Service entrance.
- Inside the venue, there is level access to the female and male toilets.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is lever.
- There is a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
- Lighting levels are at least 100 lux at floor level.
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Comments
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- Images show male and female toilets.
- The toilets are accessed via a keypad, the code for access needs to be requested from reception.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Kidderminster Health Centre link (new tab) - click here.