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Kilmarnock Pram & Nursery Centre

2 New Mill Road, Kilmarnock, East Ayrshire, KA1 3JF

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Kilmarnock.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • The Blue Badge bay is not marked but is clearly signposted.
    • There is an uneven surface at the edge of the car park leading to the main entrance.
    • The uneven surface is due to the gravel being placed on top of the original car park surface (photographs 3 and 4).

Opening Times

  • Monday 09:30 - 17:00.
  • Tuesday 09:30 - 17:00.
  • Wednesday 09:30 - 17:00.
  • Thursday 09:30 - 17:00.
  • Friday 09:30 - 17:00.
  • Saturday 09:30 - 17:00.
  • Sunday 11:30 - 17:00.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 76cm (2ft 6in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Counter

  • The counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 88cm (2ft 11in).
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is not a hearing assistance system.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 21m (22yd 2ft) from the main entrance.
    • This accessible toilet is located to the rear left of the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 151cm x 201cm (4ft 11in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 142cm (4ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 97cm (3ft 2in).
  • Comments View
    • The accessible toilet is also used as the standard female toilet.
    • The exterior and interior walls of the accessible toilet are two tone coloured.
    • The lower part of the wall is black.
    • The upper part of the wall is white.
    • Due to the colour difference, the colour contrasts is poor/good depending where on the wall you look.
    • For this reason the relevent questions have been answered as fair.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • Home visits / services are available.