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Letchworth Outdoor Pool

Norton Common, Icknield Way, Letchworth Garden City, SG6 4UF

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About this venue

One of the few remaining outdoor lido style swimming facilities in the area, this open air 50 metre heated pool is situated on the edge of the gloriously green haven of Norton Common. Alongside the pool, you’ll also find a large grassed sunbathing area and raised poolside terrace to help you relax and unwind when you’re not in the water.

Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Letchworth Garden City.

Opening Times

  • Monday 07:00 - 18:30.
  • Tuesday 08:00 - 18:30.
  • Wednesday 07:00 - 18:30.
  • Thursday 08:00 - 18:30.
  • Friday 07:00 - 18:30.
  • Saturday 08:30 - 18:00.
  • Sunday 08:30 - 18:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located off Icknield Way.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 480cm x 480cm (15ft 9in x 15ft 9in).
    • The nearest designated bay is 52m (56yd 2ft) from the main entrance.
    • The furthest designated bay is 60m (65yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are permanently held open.
  • The width of the door opening is 90cm (2ft 11in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Poolside Cafe Entrance)

  • This information is for the entrance located to the left as you enter the main entrance, off the courtyard area.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 76cm (2ft 6in).
  • Second set of doors View
    • There is a small raised threshold in the doorway.
  • Comments View
    • There is an alternative entrance available into the cafe (as shown in photographs 2 and 3) located opposite the reception however this entrance is locked during the day.
    • It can be opened if required.

Level Change (Poolside Cafe Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 76cm (2ft 6in).

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • There is not a hearing assistance system.
  • Comments View
    • There is a 50cm wide turnstile gate to access the pool area (as shown in photograph 2).
    • There is also a 125cm wide gate available to the left of the turnstile (as shown in photograph 3).

Swimming Pool

  • There is not level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There is no hearing loop available on the site and background music is not played.
    • Photograph 2 shows the children's pool.
    • There is bench seating available poolside (photograph 4).

Level Change (Courtyard Area To Swimming Pool)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading down to the swimming pool from the courtyard area.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 140cm (4ft 7in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located next to the ramp.
  • There is/are 7 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Eating and Drinking

  • The following information is for the cafe.
  • The cafe is located to the left of the main entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the poolside cafe entrance.
  • The standard height for tables is 65cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is a serving hatch available for the cafe at the front of the building, to the left of the main entrance (photograph 4).
    • The serving hatch is 120cm in height.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 31m (33yd 2ft) from the main entrance.
    • The accessible toilet is located to the right as you enter.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 230cm x 320cm (7ft 7in x 10ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 165cm (5ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 155cm (5ft 1in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a standard shower as well as a changing bench available within the accessible toilet (photographs 2 and 3).

Standard Changing Room (Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 30m (32yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 31m (33yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 50m (54yd 2ft) from the swimming pool.
  • The standard changing room(s) surveyed is/are located to the right as you enter.
  • There is not level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via an easy slope / ramp.
  • Comments View
    • There are similar female standard changing rooms available on the opposite side of the courtyard area. The easy slope accessing the showers is shown in photograph 4.

Level Change (Main Entrance to Accessible Toilet and Standard Changing Room)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between the main entrance and the changing rooms.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Level Change (Standard Changing Rooms to Swimming Pool)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to the swimming pool from the standard male changing rooms.
  • There is/are 8 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There are similar stairs leading from the standard female changing rooms down to the swimming pool.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the left as you enter.
    • The female toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right as you enter.
    • The male toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.
  • Comments View
    • There are additional standard toilets available in the male changing rooms (photographs 3 and 4).

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).