Skip to main content

Lukis House

The Grange, St Peter Port, Guernsey, GY1 2QG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Lukis House is a child health centre.

Opening Times (Reception)

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 210cm x 460cm (6ft 11in x 15ft 1in).
    • The nearest designated bay is 14m (15yd 11in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • Visitors to Lukis House need to park in the blue zone and get a permit from reception to place in the windscreen.

Outside Access (Reception)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 84cm (2ft 9in) wide.

Level Change (Reception)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.
  • The width of the ramp or slope is 79cm (2ft 7in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 4 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does not bypass the step(s).

Reception

  • The desk is 3m (3yd 10in) from the reception entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access (Reception)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • The lighting levels are bright.

Outside Access (Clinic & Waiting room)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 154cm (5ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 120cm (3ft 11in) wide.

Level Change (Clinic & Waiting Room)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on the right going up.

Inside Access (Clinic & Waiting Room)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • The lighting levels are varied.

Outside Access (The Blue Meeting Room)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 93cm (3ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are single width.
    • The door(s) is / are heavy.
    • The door opening is 85cm (2ft 9in) wide.
  • Comments View
    • You need to ask at reception beforehand to gain access to the Blue Meeting Room.

Inside Access (The Blue Meeting Room)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are medium.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Shared Toilet(s) View
    • The unisex toilets are located in the clinic waiting area.
    • Unisex toilets are 3m (3yd 10in) from the clinic & waiting room entrance.
    • Inside the venue, there is level access to the unisex toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard unisex toilet.
    • The height of the baby change table once extended is 77cm (2ft 6in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • Home visits / services are available.