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Medical Assessment Unit

Birmingham City Hospital, Dudley Road, Birmingham, West Midlands, B18 7QH

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Access Guide

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Introduction

  • Comments
    • Medical Assessment Unit is located on the ground floor main spinal corridor.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Birmingham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Jewellery Quarter.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 8 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 238cm x 500cm (7ft 10in x 16ft 5in).
    • The nearest designated bay is 60m (66yd) from the Main Hospital Side Entrance.
    • The furthest designated bay is 75m (82yd) from the Main Hospital Side Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the hospital.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 100cm (3ft 3in) wide.
  • Comments
    • This entrance is swipe card entry 19:30 - 06:30.

Outside Access (Unit Entrance)

  • This information is for the entrance located on the ground floor main spinal corridor.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 117cm (3ft 10in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are double width.
    • The door(s) is / are permanently held open.
    • The door opening is 127cm (4ft 2in) wide.

Reception

  • The desk is 8m (26ft 3in) from the unit entrance .
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • There is sufficient space to write or sign documents on the desk.

Reception (Finance Office)

  • The desk is 2m (6ft 7in) from the unit entrance .
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is not sufficient space to write or sign documents on the desk.
  • Opening Times
    • Monday 08:00 - 16:00.
    • Tuesday 08:00 - 16:00.
    • Wednesday 08:00 - 16:00.
    • Thursday 08:00 - 16:00.
    • Friday 08:00 - 16:00.
    • Saturday Closed.
    • Sunday Closed.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 7m (7yd 1ft) from the unit entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is vinyl.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Outside Access (Ward Entrance)

  • This information is for the entrance located ahead as you enter the unit entrance.
  • There is level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 136cm (4ft 6in) wide.

Inside Access

  • There is not level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music/noise.
  • Route finding signage is available.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the rear of the venue.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 4 bays available.
  • There are 6 side rooms available.
  • The area / room / bay surveyed was Bay 1 Male.
  • The area / room / bay is 7m (22ft 12in) from the ward entrance .
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 156cm (5ft 1in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • A hoist is available.
  • The hoist is electric.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is not an accessible toilet for visitors to use on the ward.
  • There is an accessible toilet for visitors to use outside the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is not a bathroom on the ward.
  • There is not a bathroom outside the ward.
  • Lighting levels are medium.
  • Opening Times
    • Monday 14:00 - 20:00.
    • Tuesday 14:00 - 20:00.
    • Wednesday 14:00 - 20:00.
    • Thursday 14:00 - 20:00.
    • Friday 14:00 - 20:00.
    • Saturday 14:00 - 20:00.
    • Sunday 14:00 - 20:00.

Consultation / Treatment Room

  • There are 6 consultation/treatment rooms available.
  • The room surveyed was Clinic Room 5.
  • The consultation / treatment room is 35m (38yd) from the ward entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 140cm (4ft 7in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • Lighting levels are medium.

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located within the adapted toilet.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 44cm (1ft 5in).
  • Other facilities available are an adapted toilet.
  • There is level access to the services from the shower facilities.

Accessible Toilet (Patients)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located to the right as you enter Bay 1.
    • This accessible toilet is approximately 5m (5yd 1ft) from the Bay 1 male entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door is light.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 250cm x 255cm (8ft 2in x 8ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments
    • Adapted toilet facilities are available within each bay.

Standard Toilet(s)

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio and different languages format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • Help with luggage is generally available for inpatients.
  • The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • Portable hearing loops can be provided on request.