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Motorpoint Arena - Level 4 Hospitality

Bolero Square, The Lace Market, Nottingham, Nottinghamshire, NG1 1LA

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Access Guide

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Arena Information

  • Arena Information View
    • Advanced bookings are available.
    • Concessions are available.
    • Assistance dogs are welcomed at the arena, but please be aware that noise levels can be high during some events. If visitors require an assistance dog then please call the designated booking line to arrange seating requirements.
    • The arena has designated seating areas available.
    • Please note that seating plans may vary dependant on events/performances.
    • Some shows/performances use special effects and strobe lighting, please contact the venue for more information.
  • Facilities for Hearing Impaired Patrons View
    • There are assistive listening devices available.
    • The assistive listening devices are obtained from the box office.
    • There is an infra-red hearing assistance system located throughout the arena.
    • The assistive listening devices can be hired, free of charge.
    • Captioned performances may be available from the event/performance organisers/promoters.
    • {Dropdown.
    • The Motorpoint Arena can provide a BSL performance interpreter. For more information about the service please contact the venue. Visitors using the BSL performance interpretation service are directed to Block 9, Rows A to C.
  • Facilities for Visually Impaired Patrons View
    • Audio described performances may be available from the event/performance organisers/promoters.
  • Autism Friendly/Relaxed Performances View
    • Relaxed performances may be available from the event/performance organisers/promoters.
  • Getting Help and Assistance View
    • There is a member of staff available for help and assistance.
    • There is not a member of staff trained in British Sign Language.
    • The alternative formats documents can be provided in include; Braille on request and large print on request.
    • There is an assistance dog toilet or toileting area at the venue/nearby.
    • The assistance dog toilet or toileting area is located next to a staff loading bay or in a nearby parking.
    • Water bowls for assistance dogs are available.
    • There are mobility aids available.
    • To obtain mobility aids please contact a member of staff.
    • Sensory Tours
      For customers that need to familiarise themselves with the venue for the event, there are sensory tours available.
      Please contact the venue for more information.
      PEEP
      The venue operates a Personal Emergency Evacuation Plan registration system. For customers who may require one please contact the venue for more information.

Contact Details

Getting Here

  • By Road View
    • The Motorpoint Arena and National Ice Centre is less than 30 minutes from the A52 and located in the heart of Nottingham City centre, making it easily accessible by car.
      Brown tourist signs are visible on all major routes into the city to guide you to the venue.
    • The Motorpoint Arena and National Ice Centre car park is located off City Link.
      Parking can be booked in advance.
      The car park is approximately a 10 minute walk from the Arena and Ice Centre.
      There are no designated blue badge parking bays within the car park.
      A public blue badge holder car park is located next to the Arena on Dean Street.
      This area is operated by Nottingham City Council on a first come first serve basis and can’t be booked in advance.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • Long-distance and local bus services operate into Nottingham's 2 main bus stations;
      Broadmarsh and Victoria, which are a 10 minute walk from the Arena.
  • By Train View
    • The nearest Railway Station is Nottingham.
    • Nottingham train station is a 10 minute walk from the Arena, or a very short taxi ride
      East Midlands Trains operate regular trains to and from Nottingham.
  • By Tram View
    • The nearest tram stop is Lace Market Stop.
    • The nearest tram stop to the Arena is the Lace Market stop on Fletcher Gate, which is just a 3 minute walk from the venue – making it a convenient and green way to get to the city centre.

Public Parking (Dean Street (Blue Badge Parking) and Lower Parliament Street (Drop Off Point))

  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on on Dean Street.
    • The name of the car park is Dean Street.
  • Drop-off Point(s) View
    • There is a/are clearly marked drop-off point(s).
    • The drop-off points(s) is/are located in the taxi rank on Lower Parliament Street.
    • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
    • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

Parking (Motorpoint Arena Car Park)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off City Link.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 210cm (6ft 11in).
    • The car park does not have a barrier control system.
    • The barrier controls/touchscreen cannot be reached from the car.
    • The car park surface is loose chippings.
    • There is not a/are not Blue Badge parking bay(s) available.
    • Clearly marked/signposted parent and child parking bays are not available.
    • Event parking is from 5pm on the day of the event until midnight. Parking for events will cost £10. Parking for Panthers matches is from 5pm on the day of the event for evening games and 2pm for afternoon games, if customers have pre-booked via the Motorpoint Arena Nottingham website. Parking for Panthers matches will cost £4. Parking for events and Panthers matches can be pre-booked below up until 23:59 the day before the event. On non event days/Panthers matches the car park is a public car park operated by Nottingham City Council. There are parking charges for the car park. Blue badge holders receive 3 hours free parking.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The surface on the approach to the entrance is tarmac and loose chippings.
  • Comments View
    • Event stewards will also be on hand to direct you to the Arena via the safest route.

Approach (Lower Parliament Street)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • There is step free access on the approach.

Lift (Lower Parliament Street)

  • There is a lift for public use.
  • The lift is located on Lower Parliament Street.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Lower Parliament Street to Lower Parliament Street - Upper Concourse Entrance.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Outside Access (Lower Parliament Street - Level 2 Entrance)

  • Entrance View
    • This information is for the entrance located above Lower Parliament Street.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance, via lift.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located on Lower Parliament Street.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Lift View
    • There is a lift to access this entrance.
    • The lift does bypass the step(s).
  • Comments View
    • During events there are stewards stationed at this entrance, and a security and baggage check area created.

Approach (Bolero Square)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • There is a/are fixed bollard(s) on the approach.
    • There is step free access on the approach.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The gradient of the slope is very easy.
    • The ramp/slope is permanent, has a slight gradient.
  • Step(s) View
    • There is a/are step(s) on the approach.
    • There is/are step(s), with handrails on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • Comments View
    • There are 1 to 5 steps leading into Bolero Square of Bellar Gate.
    • They are overcome by the very easy slope into Bolero Square.

Outside Access (Bolero Square - Level 2 Entrance)

  • Entrance View
    • This information is for the entrance located on Bolero Square.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a member of staff available for assistance at this entrance.
  • Comments View
    • During events there are stewards stationed at this entrance, and a security and baggage check area created.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located opposite the Motorpoint Box Office.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual heavy double doors to enter and exit the stairwell, located on level 1.
    • The floors which are accessible by stairs are Level 1 (National Ice Centre), Level 2 (Motorpoint Arena Concourse, Motorpoint Box Office, Encore Bar & Grill, National Ice Centre Box Office and Ice Locker Shop), Level 3 (Bolero Suite, Syndicate Rooms 1,2&3, Dance Studio and Changing Places) and Level 4 (Platinum Suite, VIP Bar & Executive Boxes).
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located opposite the Motorpoint Box Office.
  • The lift is clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Level 1 (National Ice Centre), Level 2 (Motorpoint Arena Concourse, Motorpoint Box Office, Encore Bar & Grill, National Ice Centre Box Office and Ice Locker Shop), Level 3 (Bolero Suite, Syndicate Rooms 1,2&3, Dance Studio and Changing Places) and Level 4 (Platinum Suite, VIP Bar & Executive Boxes).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 120cm (3ft 7in x 3ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Level 4 Reception, Spotlight Bar and Accessible Toilet

  • The Level 4 Reception, Spotlight Bar and Accessible Toilet were being upgraded at the of surveying on 15th August 2019.
  • The information will be updated in the near future.

Entrance (VIP Bar and Executive Boxes)

  • Entrance View
    • This information is for the entrance located to the right after you exit the lift.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance, via lift.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a member of staff available for assistance at this entrance.

VIP Bar and Executive Boxes

  • Comments View
    • The VIP Bar is located immediately beyond the entrance.
    • There is step free access throughout the bar.
    • There is waiter service to all executive boxes from the VIP Bar.
    • Guests can also go to the bar to order drinks.
    • The bar counter is high.
    • There is a seating area.
    • The tables are not fixed.
    • The chairs are not fixed.
    • There are some chairs with armrests.
    • The height of the lowest table from the floor is 40cm.
    • The height of the highest table from the floor is 90cm.
    • The Executive Box 22 is located within the VIP Bar.
    • The remaining executive boxes are located along the corridors to the left and right of the VIP Bar.
    • Access to the corridors is via a single width door which is 70cm wide.
  • Comments View
    • The VIP Bar is located immediately beyond the entrance.
    • There is step free access throughout the bar.
    • There is waiter service to all executive boxes from the VIP Bar.
    • Guests can also go to the bar to order drinks.
    • The bar counter is high.
    • There is a seating area.
    • The tables are not fixed.
    • The chairs are not fixed.
    • There are some chairs with armrests.
    • The height of the lowest table from the floor is 40cm.
    • The height of the highest table from the floor is 90cm.
    • The Executive Box 22 is located within the VIP Bar.
    • The remaining executive boxes are located along the corridors to the left and right of the VIP Bar.
    • Access to the corridors is via a single width door which is 70cm wide.

Executive Boxes

  • The boxes are located on level 4.
  • There are 44 boxes on this floor.
  • The box surveyed was Executive Box 22.
  • The other boxes in this stand/area have a similar layout.
  • There is a/are single, heavy manual door(s) to access this area.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The clear floor space beneath tables in the room(s) is 98cm.
  • All tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is step free access to the pitch viewing area from the box.
  • There is designated seating for wheelchair users in the pitch viewing area.
  • In every box there are 2 seats which can be removed to create a wheelchair space. There are 3 medium steps to the front row of seating.
  • The box can be hired for functions and meetings on non match days.

Accessible Toilet(s) (Level 4 - Executive Boxes 1-3)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located between executive boxes 1 and 3.
    • This accessible toilet is approximately 4m (4yd 1ft) from the nearest executive box.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 154cm x 217cm (5ft 1in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 160cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 114cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 114cm (3ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s) (Level 4 - Executive Boxes 17-18)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located between executive boxes 17 and 18.
    • This accessible toilet is approximately 4m (4yd 1ft) from the nearest executive boxes.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 180cm x 190cm (5ft 11in x 6ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s) (Level 4 - Executive Boxes 27-28)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located between executive boxes 27 and 28.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 140cm x 205cm (4ft 7in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 135cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 105cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s) (Level 4 - Executive Boxes 42-44)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located between executive boxes 42 and 44.
    • This accessible toilet is approximately 4m (4yd 1ft) from the nearest executive box.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 140cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Level 4)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the hospitality foyer and along the executive boxes corridor.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Changing Places Information

  • The Changing Places is Located on Level 3 of the venue and accessible via the main foyer lifts. The Changing Places facility includes the following facilities:
  • A mobile height adjustable changing bench
  • A ceiling track hoist system to lift people between wheelchairs and the toilet/changing bench
  • Enough space to ensure the bench and toilet can be approached from either side.
  • For Health and Safety reasons, slings are not provided. Customers are asked to bring their own which should be compatible with the loop system.
  • This facility is located on Level 3 and is available from 9.00am to 11.00pm. During the hours of 9.00am to 7.00pm please contact Box Office located on Level 2 before using this facility. During the hours of 9.00pm to 11.00pm please contact the nearest member of staff before using this facility. A RADAR key is available upon request.

Changing Places (Level 3)

  • Location and Access View
    • The facility is located on level 3, to the right after you exit the lift.
    • The facility is approximately 10m (10yd 2ft) from the lift.
    • The facility is in addition to standard and accessible toilets.
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from the box office or a member of staff.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 98cm (3ft 3in).
    • The dimensions of the facility are 345cm x 375cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is good.
  • Toilet Details View
    • The facility toilet is peninsular.
    • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
    • The transfer space on the left as you face the toilet is 230cm (7ft 7in).
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • As you face the toilet there are vertical grab rails on both sides.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 75cm.
    • The toilet has a backrest.
    • The toilet seat colour contrast is good.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 70cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is good.
    • There is a soap dispenser.
    • The soap dispenser is not at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 105cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 90cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 100cm.
    • There is a towel dispenser.
    • The towel dispenser is not at the recommended height of 80cm-100cm.
    • The height of the towel dispenser is 70cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not an emergency alarm for the facility.
    • There is a coat hook.
    • There are coat hooks in the toilet at 110cm and 140cm from the floor.
    • There is not a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.