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National Piping Centre

30-34 McPhater Street, Glasgow, G4 0HW

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Glasgow Queen Street.
  • The nearest underground station is Cowcaddens.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Dundasvale Car Park.
    • The car park is located off Glenmavis Street.
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are not available.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 300cm x 500cm (9ft 10in x 16ft 5in).
    • Standard marked parking bays are located adjacent to the building on Maitland Street.
  • Drop off Point View
    • There is not a designated drop off point.

Opening Times

  • Monday 09:00 - 20:00.
  • Tuesday 09:00 - 20:00.
  • Wednesday 09:00 - 20:00.
  • Thursday 09:00 - 20:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 15:00.
  • Sunday Closed.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) both ways.
  • The door(s) is / are heavy.
  • The width of the door opening is 95cm (3ft 1in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 8 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 134cm (4ft 5in).
  • Comments View
    • These doors must be opened from the inside by a member of staff.

Lift (Accessible Entrance)

  • There is a lift for public use.
  • The lift is located immediately beyond the entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B-G-1-2.
  • The lift is approximately 3m (3yd 10in) from the accessible entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 138cm x 190cm (4ft 6in x 6ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Bar Entrance)

  • This information is for the entrance located at the front of the building, to the right.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 94cm (3ft 1in).

Level Change (Bar Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading up to and beyond the entrance.
  • There is/are 8 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.

Counter

  • The counter is 35m (38yd 10in) from the lift.
  • There is level access to the counter from the entrance.
  • There is not sufficient space to write or sign documents on the counter.
  • There is a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • Lighting levels are medium.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Cafe/Bar)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from the foyer to the cafe bar.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 87cm (2ft 10in).

Eating and Drinking

  • The following information is for the restaurant/bar.
  • The restaurant is located to the right of the building.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 45m (49yd 8in) from the lift.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage does not depend on exhibition.
  • Braille signage for exhibits is not available.
  • Touch tours are available.
  • The availability of touch tours depends on exhibition.
  • Video tours are not available.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the hearing system.
  • Concessions are available.
  • There is not a wheelchair to borrow.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-LG-G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is not a landing.
    • The lighting levels are bright.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are all rooms.

Room

  • General Information View
    • The Tourist Board rating is 4.
    • There are 8 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 8 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 32m (34yd 2ft) from the lift.
    • This accessible toilet is located off the main foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 142cm x 198cm (4ft 8in x 6ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 64cm (2ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 88cm (2ft 11in).
  • Comments View
    • There is a further accessible toilet on the upper floor.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • Home visits / services are available.