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New Five Star

12 Titchfield Street, Kilmarnock, East Ayrshire, KA1 1PH

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Kilmarnock.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kilmarnock.

Opening Times

  • Monday 12:00 - 14:00.
  • Monday 17:00 - 23:00.
  • Tuesday 12:00 - 14:00.
  • Tuesday 17:00 - 23:00.
  • Wednesday 12:00 - 14:00.
  • Wednesday 17:00 - 23:00.
  • Thursday 12:00 - 14:00.
  • Thursday 17:00 - 23:00.
  • Friday 12:00 - 14:00.
  • Friday 17:00 - 23:00.
  • Saturday 12:00 - 23:00.
  • Sunday 16:00 - 23:00.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Titchfield Street Car Park.
    • The car park is located along to the right of the venue off Titchfield Street.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 210cm x 1100cm (6ft 11in x 36ft 1in).
    • Standard marked parking bays are located across the street from the venue.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 84cm (2ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are permanently held open.
    • The door opening is 100cm (3ft 3in) wide.
  • Comments View
    • The second set of doors are on the first floor after the stairs.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located leading up to the restaurant.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the restaurant.
  • The lighting levels are low.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 5m (5yd 1ft) from the stairs.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Cantonese.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Home visits / services are available.