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Norbiton Station

Coombe Road, Norbiton, Surrey, KT2 7AZ

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Access Guide

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Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Norbiton.
  • The venue is not situated on a road which has a steep gradient.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • The car park type is open air/surface.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 400cm (11ft 6in x 13ft 1in).
    • The nearest designated bay is 25m (27yd) from the main accessible entrance.
    • The car park surface is tarmac.
    • The car park does not have a height restriction barrier.

Outside Access (Station Approach)

  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 187cm (6ft 2in) wide.

Level Change (Station Approach)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from Station Approach to Platform 2.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 222cm (7ft 3in).
  • There are steps to access this area / service.
  • There is / are 10 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The step(s) is/are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Coombe Road)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Coombe Road)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.

Outside Access (Side gate)

  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 100cm (3ft 3in) wide.

Level Change (Side gate)

  • There is a ramp or slope to access this service.

Reception (Ticket Desk)

  • The reception desk is 3m (9ft 10in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is not level access to the service.
  • Lighting levels are bright.

Level Change (Inside Access)

  • There is level access onto Platform 1 from the ticket office and waiting room.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • The train companies operating from within this station are Southwest Trains.
  • There is not a taxi rank at the station.
  • Shops and services within the station include Espresso Bar.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by ramp / slope is / are 2.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Comments View
    • There are help points fitted with induction loops situated on both platforms.
    • The ticket office is open Monday to Friday 06.40 - 20.25, Saturday 07.10 - 20.25 & Sunday 09.10 - 16.40.