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Outpatients and Visual Function

Birmingham City Hospital, Dudley Road, Birmingham, West Midlands, B18 7QH

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Access Guide

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Introduction

  • Comments
    • Outptients and Visual Function is located on the ground floor of the Birmingham & Midland Eye Centre.

Opening Times

  • Monday 08:30 - 21:00.
  • Tuesday 08:30 - 21:00.
  • Wednesday 08:30 - 18:00.
  • Thursday 08:30 - 18:00.
  • Friday 08:30 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Birmingham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Jewellery Quater.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 470cm x 256cm (15ft 5in x 8ft 5in).
    • The nearest designated bay is 7m (22ft 12in) from the entrance.
    • The furthest designated bay is 14m (15yd) from the entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
    • The drop off point is located outside the entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Outside Access (Birmingham & Midland Eye Centre Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 151cm (4ft 11in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 149cm (4ft 11in) wide.

Level Change (Birmingham & Midland Eye Centre Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Outpatients and Visual Function Entrance)

  • This information is for the entrance located on the ground floor of the eye centre.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 155cm (5ft 1in) wide.

Reception

  • The desk is 13m (14yd) from the clinic entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is not a touch screen.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the desk.
  • Comments
    • At the time of research it was not possible to photograph the area.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Route finding signage is available.
  • Braille signage is available.
  • Tactile signage is available.
  • The type of flooring in walkways and corridors is carpet and non slip.
  • Lighting levels are varied.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 8m (26ft 3in) from the clinic entrance .
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • All chairs are permanently fixed.
  • Some chairs with armrests are available.
  • All tables are permanently fixed.
  • Announcements are in person.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.
  • Comments
    • At the time of research it was not possible to photograph the area.

Restaurant Bar Internal (Boaters Coffee Shop)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • There is not a lowered section at the service counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 6m (19ft 8in) from the entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Consultation / Treatment Room (Clinic Areas 1 & 2)

  • There are 48 consultation/treatment rooms available.
  • The room surveyed was Recovery Room.
  • The consultation / treatment room is 21m (23yd) from the clinic entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • Lighting levels are medium.

Consultation / Treatment Room (Clinic Area 3 & 3A)

  • The room surveyed was Visual Test.
  • The consultation / treatment room is 25m (27yd) from the clinic entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is adjustable.
  • No tables are permanently fixed.
  • Lighting levels are medium.

Consultation / Treatment Room (Clinic Area 4 - Visual Fields)

  • The room surveyed was Refraction 2.
  • The consultation / treatment room is 28m (31yd) from the clinic entrance .
  • There is level access to the consultation / treatment room.
  • There are not doors into the consultation / treatment room.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is adjustable.
  • Lighting levels are adjustable.

Accessible Toilet

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is located to the right as you face reception.
    • This accessible toilet is approximately 18m (19yd 2ft) from the clinic entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door is light.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 150cm x 215cm (4ft 11in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 93cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 140cm (4ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Female Toilet(s)
    • The female toilets are located to the right as you face reception.
    • The female toilets are 19m (21yd) from the clinic entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s)
    • The male toilets are located to the right as you face reception.
    • The male toilets are 18m (20yd) from the clinic entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are medium.

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio and different languages format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • Portable hearing loops can be provided on request.