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Pavilions Shopping Centre

18 Chequers Square, Uxbridge, UB8 1LN

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About this venue

Welcome to The Pavilions - your local Uxbridge community shopping centre. Situated in the heart of the town centre we are your first port of call for all your shopping needs.

Access Guide

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Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:00 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 18:00.
  • Friday 09:00 - 18:00.
  • Saturday 09:00 - 18:00.
  • Sunday 11:00 - 17:00.
  • Comments
    • Bank Holiday opening hours are 10:00 - 17:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is West Drayton.
  • The nearest underground station is Uxbridge.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located above the shopping centre.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 8 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 510cm (11ft 10in x 16ft 9in).
    • The nearest designated bay is 35m (38yd 10in) from the Pavilions lift - level 1.
    • The furthest designated bay is 47m (51yd 1ft) from the Pavilions lift - level 1.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is concrete.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • Level 2 has 9 Blue Badge bays.
    • The car parking hours are:
    • Monday to Saturday 06:00 - 20:00.
    • Sunday 09:00 - 18:00.

Level Change (Car Park)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from car park level 1.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 145cm (4ft 9in).

Other Floors (Car Park)

  • Steps
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments
    • The lifts only go to level 2 and then it is stairs to level 3.

Lift (Car Park)

  • There is a lift for public use.
  • The lift is located at the rear of the shopping mall.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is approximately 121m (132yd 12in) from the Market Mall entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 114cm x 170cm (3ft 9in x 5ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments
    • Ground - Shops
    • Level 1 - Car Park
    • Level 2 - Car Park.

Outside Access (Market Mall Entrance)

  • This information is for the entrance located on High Street.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).
  • Comments
    • There are also three sets of manual double doors, 200cm wide opening both ways at this entrance.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the shopping centre.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Other Floors (Pavilions Shopping Centre)

  • Steps
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift (Pavilions Shopping Centre)

  • There is a lift for public use.
  • The lift is located in the centre of Market Mall.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is approximately 60m (65yd 1ft) from the Market Mall entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 120cm x 190cm (3ft 11in x 6ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments
    • Ground - Shops
    • Level 1 - Car Park
    • Level 2 - Car Park
    • Level 3 - Car Park.

Accessible Toilet (1)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is for the sole use of disabled people.
    • There is Braille and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 137m (149yd 2ft) from the Market Mall entrance.
    • This accessible toilet is located in the toilet village at the rear of the shopping centre.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 165cm x 220cm (5ft 5in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 97cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (2)

  • Location and Access
    • There is an/are accessible toilet(s) within this venue designated for public use.
    • The toilet is for the sole use of disabled people.
    • There is Braille and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 137m (149yd 2ft) from the Market Mall entrance.
    • This accessible toilet is located in the toilet village at the rear of the shopping centre.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 215cm (4ft 11in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s)
    • The female toilet facilities that were surveyed are located in the toilet village at the rear of the shopping centre.
    • The female toilet(s) is/are approximately 138m (150yd 2ft) from the Market Mall entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilet facilities that were surveyed are located in the toilet village.
    • The male toilet(s) is/are approximately 138m (150yd 2ft) from the Market Mall entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the toilet village.
    • The height of the baby change table once extended is 95cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.