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Pleasance Theatre

Carpenters Mews, North Road, Islington, London, N7 9EF

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Access Guide

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Location

  • The venue is situated within the centre of the borough.
  • This venue is situated in Islington.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Drayton Park.
  • The nearest underground station is Caledonian Road.

Opening Times (Box Office)

  • Monday 10:00 - 20:00.
  • Tuesday 10:00 - 20:00.
  • Wednesday 10:00 - 20:00.
  • Thursday 10:00 - 20:00.
  • Friday 10:00 - 20:00.
  • Saturday 10:00 - 20:00.
  • Sunday 10:00 - 20:00.
  • Comments View
    • The venue is closed for most of August.
    • Times vary according to performances.
    • Sep - May box office opens at 12.00.

Parking

  • The venue does not have its own car park.
  • Comments View
    • There is a strip of standard marked parking bays outside the venue.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located leading up to the entrance.
  • There is / are 15+ step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • There is not a standard and / or platform lift to access this service.

Outside Access (North Road Entrance)

  • This information is for the entrance located along North Road.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 210cm (6ft 11in) wide.
  • Comments View
    • It is advisable to contact the venue in advance to use this entrance.

Level Change (North Road Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is moderate.
  • The ramp or slope is portable.
  • Please contact a member of staff.
  • There are steps to access this area / service.
  • The steps are located at the entrance.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • The ramp or slope does not bypass the steps.

Reception

  • The reception desk is 5m (16ft 5in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played depending on events.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting level is bright.
  • Other View
    • The services on the floors which are not accessible are Balcony Seating.

Lift (Accessible Entrance)

  • There is a lift for public use.
  • The lift is located at the accessible entrance.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 1m (3ft 3in) from accessible entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 84cm (2ft 9in).
  • The dimensions of the lift are 84cm x 128cm (2ft 9in x 4ft 2in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is bright.

Eating and Drinking

  • The following information is for the bar.
  • The bar does not serve food.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The distance between the floor and the lowest table is 60cm (1ft 12in).
  • The distance between the floor and the highest table is 60cm (1ft 12in).
  • There is ample room for a wheelchair user to manoeuvre.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located at the front.
  • Designated seating with limited views is 0.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • It is 15m (16yd) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a portable loop.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the the lift.
    • This accessible toilet is located next to the bar.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 165cm x 230cm (5ft 5in x 7ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.