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Pleasance Theatre

Carpenters Mews, North Road, Islington, London, N7 9EF

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Drayton Park.
  • The nearest underground station is Caledonian Road.

Opening Times (Box Office)

  • Monday 12:00 - 18:00.
  • Tuesday 12:00 - 18:00.
  • Wednesday 12:00 - 18:00.
  • Thursday 12:00 - 18:00.
  • Friday 12:00 - 18:00.
  • Saturday 12:00 - 18:00.
  • Sunday 12:00 - 18:00.
  • Comments View
    • The Box Office closes 15 minutes after the last performance has started
    • The venue is closed for most of August.
    • Times vary according to performances.

Parking

  • The venue does not have its own car park.
  • Comments View
    • There is a strip of standard marked parking bays outside the venue.
    • Parking charges are as follows; £0.20 per 6 mins up to £4, max. stay 2 hrs
    • between 9:30am-4:30pm (free otherwise).

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 120cm (3ft 11in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading up to the entrance.
  • There is/are 15+ step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • Comments View
    • There is a bell at the the bottom of the stairs.
    • A member of staff will assist you to the lift entrance once the bell has been pressed.

Outside Access (North Road Entrance)

  • This information is for the entrance located along North Road.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The width of the door opening is 210cm (6ft 11in).
  • Comments View
    • To use this entrance you must contact the venue in advance.
    • A member of staff is required to access this entrance and lift.

Level Change (North Road Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is portable.
  • Please contact a member of staff for use of the portable ramp.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the entrance.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Box Office

  • There is level access to the Box Office from the entrance.
  • The desk is low.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.
  • Free Carer or Personal Assistant tickets are available on request - call 0207 609 1800.
  • Seating is available.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played depending on events.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • Assistance dogs are welcomed in the venue.
    • The floors within the theatre are accessible via lift.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are Balcony Seating and StageSpace.

Lift (Accessible Entrance)

  • There is a lift for public use.
  • The lift is located at the accessible entrance.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 1m (3ft 3in) from accessible entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 84cm (2ft 9in).
  • The dimensions of the lift are 84cm x 128cm (2ft 9in x 4ft 2in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is bright.

Eating and Drinking

  • The following information is for the bar.
  • The bar does not serve food.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • There is ample room for a wheelchair user to manoeuvre.
  • Comments View
    • There are bar stools available.
    • Other seating is available on request.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in the Main House and downstairs. StageSpace is not wheelchair accessible.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • It is 15m (16yd 1ft) from the designated seating area to the nearest accessible toilet.
  • There is a hearing assistance system.
  • The hearing assistance system is a portable loop.
  • Staff are trained to use the hearing assistance system.
  • A deposit is not required for the hearing assistance system.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • Audio described performances are dependant on the company/show, please ask at Box Office for more information.
    • Carer tickets are free.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the lift.
    • This accessible toilet is located next to the bar.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 165cm x 230cm (5ft 5in x 7ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.