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Plymouth Mayflower Visitor Centre

3-5 The Barbican, Plymouth, Devon, PL1 2LR

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Access Guide

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Introduction

Opening Times (Summer Opening Times)

  • Monday 09:00 - 17:00..
  • Tuesday 09:00 - 17:00..
  • Wednesday 09:00 - 17:00..
  • Thursday 09:00 - 17:00..
  • Friday 09:00 - 17:00..
  • Saturday 09:00 - 17:00..
  • Sunday 10:00 - 16:00..

Opening Times (Winter Opening Times)

  • Monday 09:00 - 17:00..
  • Tuesday 09:00 - 17:00..
  • Wednesday 09:00 - 17:00..
  • Thursday 09:00 - 17:00..
  • Friday 09:00 - 17:00..
  • Saturday 10:00 - 16:00..
  • Sunday Closed.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Plymouth.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
    • The car park is located in Quay Road.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located in Southside Street.
    • There is not a designated drop off point.
  • Comments View
    • The photograph shows the on street parking.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 136cm (4ft 6in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in the doorway.
  • There is / are 1 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are shallow.

Reception

  • The reception desk is 4m (13ft 1in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Customers cannot charge scooters or wheelchairs at the venue.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is 4m (13ft 1in) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 130cm x 170cm (4ft 3in x 5ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • The availability of touch tours does not depend on exhibition.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is not a wheelchair to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.
  • Comments View
    • The nearest adapted and standard toilets are situated in a WC block opposite the building.
    • RADAR keys can be purchased from reception.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.