Skip to main content

Port Arcades

54 Mercer Walk, Ellesmere Port, Cheshire, CH65 0AP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 17:30.
  • Sunday 10:00 - 16:00.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Ellesmere Port.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Ellesmere Port.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 320cm x 590cm (10ft 6in x 19ft 4in).
    • The nearest designated bay is 26m (28yd) from the car park entrance.
    • The furthest designated bay is 50m (55yd) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Outside Access (Civic Square Entrance)

  • This information is for the entrance located leading from the Civic Square to the venue.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The door opening is 100cm (3ft 3in) wide.

Level Change (Civic Square Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located ahead as you enter.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Outside Access (Whitby Road Entrance)

  • This information is for the entrance located on Whitby Road.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 100cm (3ft 3in) wide.

Outside Access (Bus Station Entrance)

  • This information is for the entrance located leading from the bus station to the venue.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 100cm (3ft 3in) wide.

Outside Access (Market Hall Entrance)

  • This information is for the entrance located leading from the market hall into the venue.
  • There is not level access into the venue.
  • The main doors open (no doors).

Level Change (Market Hall Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located ahead as you enter.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Outside Access (Car Park Entrance)

  • This information is for the entrance located leading from the car park to the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 230cm (7ft 7in) wide.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located throughout the venue.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.