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Putney Stand - Away and Mixed Supporters

Fulham Football Club - Craven Cottage, Stevenage Road, London , SW6 6HH

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*Please Note*

  • The Riverside Stand is currently undergoing major redevelopment and will be out of use for at least the next 2 years.
  • Ticket holders from Riverside will be accommodated in Putney Stand until works are completed.

Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Water bowls for assistance dogs are available.

Getting Here

  • By Road View
    • Fulham Football Club is located in West London, off Stevenage Road.
      Access to the surrounding streets on a matchday is restricted by a Traffic Management Order.
      The Traffic Exclusion Zone on matchdays extends along Stevenage Road.
      Access to the stadium (if walking) is via Fulham Palace Road, via various residential streets.
    • Parking around Craven Cottage is extremely limited.
      There is a one-hour maximum stay policy for non-residential pay and display visitors between 9am and 9.30pm on all Monday to Sunday matchdays, including Bank Holidays. On non-matchdays the controlled hours will remain as Monday to Saturday 9am to 5pm.
      Complimentary car parking is available upon request to both home and visiting disabled supporters. As spaces are limited, match-by-match parking can only be reserved on a first come first served basis from 7 days before the date of the fixture by contacting the Club's Disability Liason Officer.
      An accessible shuttle bus service takes supporters between the car park and stadium, both before and after the match. This trip takes no more than 5 minutes, although there may be a short wait at full-time.
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • The nearest bus stops are located on Fulham Palace Road.
      From Fulham Palace Road the stadium can be accessed via various residential streets.
  • By Train View
    • The nearest Railway Station is Putney Station.
    • The closest mainline railway station to Craven Cottage is Putney, located on Putney High Street, south of the River Thames.
      Access to the stadium from the station is via; Putney Bridge (A219) then Fulham Palace Road.
      The station is 17 – 35 min walk from the stadium, passing many shops, bars and ATM machines en route.
      The station can be easily reached by train from other railway hubs, including Clapham Junction (5 min) and Waterloo (13 min).
    • For more information on facilities at Putney Station please click here (opens new tab).
  • By Underground View
    • The nearest underground station is Putney Bridge.
    • Putney Bridge is the nearest underground station to the stadium, however there is not step-free access.
      This station is approximately a 10 – 20 min walk from the stadium.
      Exit the station, turn left and follow the road (Ranelagh Gardens). Walk through the underpass into Bishops Park. Follow the path through Bishops Park, along the river until you reach the stadium.
      The nearest underground station with step-free access is Hammersmith.
      This station is approximately a 20 – 40 min walk north-west of the stadium.
      There are two Underground stations, one serving the Hammersmith & City & Circle Lines and the other serving the Piccadilly Line and the District Line.
      Fulham Broadway is an alternative underground station, approximately a 20 – 40 min walk from the stadium. Where possible, supporters seeking to board District Line services should use Putney Bridge station.
    • For more information on Transport for London please click here (opens new tab).

Fulham College Boy's School - Matchday Parking

  • There is no car parking provision at the stadium or in the immediate surrounding area.
  • Complimentary car parking is available upon request to both home and visiting disabled supporters
  • The car park is located at Fulham College Boy's School, which is located on Kingwood Road.
  • Parking spaces are limited and allocated on a match by match basis.
  • Parking spaces can only be reserved from 7 days before the fixture.
  • Parking spaces are allocated on a first come first basis.
  • To book parking spaces please contact the Fulham Football Club Disability Liaison Officer.
  • Within the car park there are two designated parking areas for disabled supporters.
  • The surface of the car park is tarmac.
  • There is step-free access throughout the car park.
  • There are car parking stewards located within the car park who can provide assistance.
  • An accessible shuttle bus service takes supporters between the car park and stadium, both before and after the match. This trip takes no more than 5 minutes, although there may be a short wait at full-time.
  • The accessible shuttle bus has a lift at the rear for wheelchair users and there is space on the bus for wheelchair users.
  • The dimensions of the lift are 90cm x 140cm.

Outer Concourse (Stevenage Road)

  • There is step-free access along the concourse.
    The surface along the concourse varies between block paving, concrete tiles and tarmac.
  • There are food and drink stands along Stevenage Road.
    There are programme stalls along Stevenage Road.
  • On matchdays there is a traffic exclusion zone along Stevenage Road before, during and after kick-off.
  • Clear directional signage is not provided on the concourse.
  • There is not a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Information

  • The Putney End houses home and mixed areas. It also hosts the official away supporters area.
  • The make-up of the away and mixed areas varies depending on the size of the visiting support.
  • In general terms away supporters are allocated either 1800 or 3000 tickets.
  • Home supporters use the tunnel under the Putney Stand to access the Riverside Stand.

Access Point (Accessible Entrance - Putney End Gate)

  • Access Point View
    • This information is for the access point located on Stevenage Road.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the access point opening is 180cm.
    • There is a/are handheld ticket reader(s) at the access point.
    • There is a steward available for assistance.

Turnstile(s) (Putney Stand)

  • Turnstile(s) View
    • This information is for the turnstile(s) located on Stevenage Road.
    • The turnstile(s) used to access the stand is/are 1 to 13.
    • The turnstile(s) is/are clearly signed.
    • The turnstiles are all similar.
    • There is step-free access to the turnstile(s) surveyed.
    • The turnstile(s) opening width is 32cm.
    • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
    • The height of the ticket reader(s) is/are 138cm.
    • There is a steward available for assistance.
    • The turnstile(s) can be overcome by using Putney End Gate.

Stand

  • Stand View
    • This stand is for home supporters.
    • This stand has a dedicated access point for wheelchair users.
    • The name of the dedicated access point is Putney End Gate.
    • There are designated spaces for wheelchair users within this stand.
    • Designated spaces for wheelchair users are located in Putney Stand Raised Platform - Block P7.
    • Clear directional signage is provided for the designated spaces.
    • There is designated seating for ambulant disabled people within the stand.
    • There is no specific seating area for ambulant supporters so please contact the club for more info.
    • There is step-free access throughout the concourse area(s).
    • The flooring in the concourse area(s) is concrete.
    • Clear directional signage is provided in the concourse area(s).
    • Background music/noise is not played in the concourse area(s).
    • The concourse area(s) is/are congested on match days during busy periods (before kick off, just before and during half time and at the end of matches).
    • The colour contrast between the walls and floor in the concourse area(s) is varied.
    • There are food and drink counters situated along the concourse area(s).
    • Headsets for audio commentary can be used in this stand.
    • The Club has 10 radio headsets available to supporters with visual impairments.
      A headset can be booked in advance by calling the Disability Liaison Officer on 020 8336 7477. 
      A credit or debit card number will be required and users, or their personal assistants, are required to give written consent agreeing to cover the cost of the headset should it not be returned. 
      Headsets can be collected on the day of the match from two hours prior to kick-off from the Ticket Collection Booth, located just outside the Ticket Office in the Johnny Haynes Stand on Stevenage Road.
      Headsets must be returned after the game to either the Ticket Office or the Security Office behind the Hammersmith Stand.
  • Access to the Stand Seating View
    • There is stepped access from the concourse to stand seating.
    • There is/are 18 step(s).
    • The step(s) is/are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
  • Stand Facilities View
    • There is an/are accessible toilet(s) available within the stand.
    • Accessible toilets are located in the tunnel under the Putney Stand.
    • There are standard toilets available within the stand.
    • There are not ambulant cubicles available in the standard toilets.
    • There is not a separate parent and baby room within the stand.

Food and Drink (Putney Stand)

  • The food and drink counter(s) is/are located along the concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
  • There is a lowered section at some of the food and drink counters.
  • There is not a clear knee recess beneath the low/lowered section(s) of the food and drink counter(s).
  • There is a hearing assistance system at some of the food and drink counters.
  • The hearing assistance system(s) is/are fixed.
  • Some of the hearing assistance systems are signed.
  • Staff are trained to use the system.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).

Designated Seating Area(s) (Putney Stand - Mixed Supporters - Block 2/3)

  • Seating Area 1 View
    • This information is for the designated seating area located in the middle tier.
    • The name of the designated seating area is Putney Stand - Mixed Supporters - Block 2/3.
    • There is ramped/sloped access to the designated seating area.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • The designated seating area(s) is/are not clearly marked/signed.
    • The view from the seating area is good.
    • There is/are 10 designated space(s) for wheelchair users in the seating area.
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward to provide assistance.
    • There is an accessible toilet close to the seating area.
    • There is a food and drink delivery service at the designated seating area (an order form is provided).

Designated Seating Area(s) (Putney Stand - Away Supporters)

  • Seating Area 1 View
    • This information is for the designated seating area located in the middle tier.
    • The name of the designated seating area is Raised Seating Platform - Block P7 (Rear Platform).
    • There is ramped/sloped access to the designated seating area.
    • The gradient of the ramp/slope is steep.
    • The designated seating area(s) is/are not clearly marked/signed.
    • The view from the seating area is good.
    • There is/are 8 designated space(s) for wheelchair users in the seating area.
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward to provide assistance.
    • There is an accessible toilet close to the seating area.
    • There is a food and drink delivery service at the designated seating area (an order form is provided).
  • Seating Area 2 View
    • This information is for the designated seating area located in the middle tier.
    • The name of the designated seating area is Raised Seating Platform - Block P7 (Middle Platform).
    • There is ramped/sloped access to the designated seating area.
    • The gradient of the ramp/slope is steep.
    • The designated seating area(s) is/are not clearly marked/signed.
    • The view from this seating area is good.
    • There is/are 7 designated space(s) for wheelchair users in this seating area.
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward for this seating area to provide assistance.
    • There is an accessible toilet close to the seating area.
    • There is a food and drink delivery service at the designated seating are (an order form is provided).
  • Seating Area 3 View
    • This information is for the designated seating area located in the middle tier.
    • The name of the designated seating area is Raised Seating Platform - Block P7 (Front Platform).
    • There is ramped/sloped access to the designated seating area.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • The designated seating area(s) is/are not clearly marked/signed.
    • The view from this seating area is good.
    • There is/are 6 designated space(s) for wheelchair users in this seating area.
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward for this seating area to provide assistance.
    • There is an accessible toilet close to the seating area.
    • There is a food and drink delivery service at the designated seating are (an order form is provided).
  • Comments View
    • There is an additional designated seating platform, this is only used as overflow due to the restricted view.
    • There is a steep ramp to the designated seating platform.

Accessible Toilet(s) (Putney Stand Tunnel - Block P1)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located in the tunnel under the Putney Stand - Block P1.
    • This accessible toilet is approximately 73m (79yd 2ft) from the nearest designated seating area.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a mirror.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 88cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 92cm (3ft).

Accessible Toilet(s) (Putney Stand Tunnel - Block P7)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located in the tunnel under the Putney Stand - Block P7.
    • This accessible toilet is approximately 18m (19yd 2ft) from the nearest designated seating.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 200cm x 222cm (6ft 7in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • The height of the light switch/pull cord is 99cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 86cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.