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Reception and Information Centre for Stag Hill Court, University Court and Millennium House

Stag Hill Campus, Guildford, Surrey, GU2 7XH

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Access Guide

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Introduction

  • Services / facilities within the building include key collectlon, parcel collection, residents lounge with WIFI and games and general information for Stag Hill Court, University Court and Millennium House.
  • Related link For information regarding Mobile Connect and Assisted Listening.
  • Http://www.surrey.ac.uk/mobileconnect

Opening Times

  • Monday 08:00 - 19:00.
  • Tuesday 08:00 - 19:00.
  • Wednesday 08:00 - 19:00.
  • Thursday 08:00 - 19:00.
  • Friday 08:00 - 19:00.
  • Saturday 08:00 - 12:00.
  • Sunday Closed.

Getting Here

  • By Road
    • Guildford is 30 miles South West of London and can be accessed from the A3. If approaching from London or the M25 (Junction 10), the University exit is signed from the A3 bypass. If accessing from the A322 or A323 from Bagshot or Aldershot, at the A3 roundabout take the exit signed to Portsmouth, and then turn off the A3 at the first exit (signed to the Cathedral and University). If entering Guildford from Horsham (A281) or Godalming (A3100), leave the central gyratory system at the exit signed for Farnham (A31). After approximately 200 yards, at the mini-roundabout, take the first turning right into Guildford Park Road, and continue along Madrid Road and The Chase for a mile. At the next roundabout, take the third exit for the University entrance.
    • Parking is very limited on site. There is a pay and display car park, other car parks operate a permit system. Vehicles displaying a Blue Badge may park free in the car parks and in Blue Badge bays for up to 6 hours, unless the University host or driver has made arrangements with the Security Office for a longer stay.
  • By Bus
    • On site bus stops are available and ARRIVA buses operate a regular service to the campus from the train station. Services 3, 17, 27 and 37 run approximately every ten minutes during the day.
  • By Train
    • Guildford Station is approximately 1.2 miles from the University. It is on the main line between London Waterloo and Portsmouth. Half-hourly train services run from Guildford to Waterloo, with a journey time of around half-an-hours. To get to the University from the station, exit by footbridge and the rear (western) exit. Turn right from the station along Guildford Park Road and take the second turning on the right (just past the Evangelical Church). Follow the path through the council car park to the campus.
  • Useful Links

Useful Information (Accommodation)

  • To see more information on Security Out of Hours Number please click here (opens new tab).
  • Telephone Number: 01483 682 002.
  • Staff undertake essential e-learning courses on diversity, which includes a module of disability.
  • Each court of residence has a warden team who are responsible for residents’ welfare and for disciplinary matters within University Accommodation. They all have a day-job within the University but outside of that, they live amongst students in the courts and are available to support them at any time during their stay on campus.

Access to the Reception and Information Centre

  • The Reception and Information Centre is located on a hillside.
  • There are several moderate to steep slopes in all directions leading to the Reception and Information Centre, some of which include some steps which are deep and do not have a handrails.
  • Blue Badge parking is available nearby but you will have to cross a road with dropped kerbs.

Building Parking (Reception and Information Centre for Stag Hill Court, University Court and Millennium House)

  • The building does have its own dedicated parking.
  • Building Car Park
    • The car park can be used by Blue Badge holders.
    • There are no parking charges that apply on the day.
    • The car park is located across the road next to Duke of Kent Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 2 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) markings are faded.
    • The dimensions of the designated parking bay(s) are 350cm x 510cm (11ft 6in x 16ft 9in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
  • Site/Campus Car Parks
    • There is not a site/campus car park within approximately 200m.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance
    • This information is for the entrance located at the rear of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 109cm (3ft 7in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is moderate.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.
    • The width of the ramp is 130cm (4ft 3in).
  • Step(s)
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 2 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are deep (18cm+).
    • The steps do not have handrails.

Reception

  • Reception and Information is located to the left as you enter the main entrance.
  • The desk is 6m (6yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are varied.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.

Getting Around

  • Access
    • There is step free access throughout the ground floor.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • This building does not play background music.
    • There is not a hearing assistance system.
  • Comments
    • Photograph 1 shows the seating area in the reception foyer.
    • Photograph 2 shows the corridor on the ground floor leading to the toilets, lockers and kitchen area.
    • Photograph 3 shows the kitchen area.
    • Photograph 4 shows the lockers area.
    • Photographs 5 and 6 show the student lounge area on the first floor.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G and 1.
    • The stairs are located to the right as you enter the main entrance.
    • The stairs are approximately 12m from the main entrance.
    • There are 13 steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
  • Other
    • The area(s)/service(s) on the floors which are not accessible is/are a student lounge.

Accessible Toilet

Standard Toilet(s)

  • Location of Standard Toilet(s)
    • There are shared standard toilets facilities on the ground floor.
  • Standard Toilet Surveyed
    • A shared standard toilet was surveyed.
    • The toilet surveyed is located to the left as you enter the main entrance and down the corridor on the right.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 22m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.
  • Comments
    • There is an additional shared toilet next to the toilet surveyed.