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Redbourn Community Library

Lamb Lane, Redbourn, Hertfordshire, AL3 7BP

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Accessibility Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is St Albans.

Opening Times

  • Monday 14:00 - 18:00.
  • Tuesday 14:00 - 18:00.
  • Wednesday 14:00 - 18:00.
  • Thursday Closed.
  • Friday 14:00 - 18:00.
  • Saturday 09:30 - 13:00.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located to the rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 300cm x 410cm (9ft 10in x 13ft 5in).
    • The nearest designated bay is 12m (13yd 4in) from the accessible entrance.
    • The furthest designated bay is 16m (17yd 1ft) from the accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are light.
  • The width of the door opening is 140cm (4ft 7in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are light.
    • The width of the door opening is 140cm (4ft 7in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are light.
  • The width of the door opening is 80cm (2ft 7in).
  • Comments
    • During library opening times this door is held open.

Level Change (Accessible Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 130cm (4ft 3in).
  • There is not tactile paving at the top and bottom of the steps.
  • The ramp/slope does not bypass the step(s).

Reception

  • The desk is 5m (5yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Accessible software includes Zoomtext.
  • Auxiliary aids are available for computer users.
  • A large text keyboard, large rollerball mouse, height adjustable table and height adjustable chair is / are available.
  • Equipment available for people with a visual impairment includes magnifying screen.

Accessible Toilet

  • Location and Access
    • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.