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Sheffield Arena

Broughton Lane, Sheffield, S9 2DF

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Access Guide

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Opening Times

  • Opening times for the venue vary according to bookings/events taking place.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Meadowhall.
  • The name of the nearest tram stop is Arena.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located all around the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 580cm (11ft 10in x 19ft).
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Reception - Entrance B)

  • This information is for the entrance located at the corner of the Red and Green concourses.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are single width.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Main Reception - Entrance B)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Box Office Entrance - Entrance C)

  • This information is for the entrance located on the corner of Green and Blue sides of the arena.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are single width.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Box Office Entrance - Entrance C)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Concourse Entrance)

  • This information is for the entrance located along the outer concourse.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.
  • Comments View
    • On event days there are members staff at the entrance to provide assistance.
    • There are similar entrances along the concourse.

Level Change (Concourse Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the parking area to the concourse.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading from the parking area to the concourse.
  • There is / are 15+ step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the step(s).
  • Comments View
    • There are level landings at regular intervals along the ramp.

Reception (Main)

  • The desk is 12m (13yd 4in) from the Main Reception Entrance - Entrance B.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Reception (Box Office)

  • The desk is 7m (7yd 1ft) from the Box Office Entrance - Entrance C.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played depending on events.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Sports Ground

  • Non-Segregated Seating View
    • Wheelchair users have a designated accessible seating area.
    • There is level access to the designated seating area.
    • There is access by lift.
    • Wheelchair seating is located along the concourse.
    • The view from this area is good.
    • A companion can sit beside / near you.
    • Accessible toilets are available.
    • The accessible toilet is located along the concourse.
  • Comments View
    • The designated seating can vary depending on events.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-Concourse.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail in the centre.
    • There is a landing.
    • The lighting levels are medium.

Lift (Main Reception)

  • There is a lift for public use.
  • The lift is located to the left of the main reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-C-S.
  • The lift is 15m (16yd 1ft) from the main reception - entrance B.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 105cm x 205cm (3ft 5in x 6ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 10m (10yd 2ft) from the designated seating.
    • The accessible toilet is located along the blue concourse.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff or steward.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There are similar accessible toilets located along the concourse, with transfer spaces varying from left to right.

Accessible Changing Room (Ground Floor - Entry B)

  • There are accessible changing rooms available.
  • The accessible changing room is located in the male standard toilets.
  • The door opens outwards.
  • The width of the door is 95cm (3ft 1in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 200cm x 215cm (6ft 7in x 7ft 1in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • The accessible changing room has a ceiling tracking hoist.
  • There is a changing bench.
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the bench is 175cm (5ft 9in).
  • There is not a wheel in shower.
  • Comments View
    • If a female visitor to the venue wishes to use the accessible changing room a member of staff will provide assistance in accessing the male standard toilets.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.