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Shell UK

147-173 Bellegrove Road, Welling, Kent, DA16 3QS

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Access Guide

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Introduction

  • Comments View
    • Although the petrol station is open 24 hours, at night time the shop is closed and drivers pay for fuel at the kiosk window.
    • Disabled drivers can use the fuelService app or a telephone service to alert the petrol station to their planned visit and request assistance on arrival.
    • The app also has a mobile phone payment facility so that drivers do not need to leave the vehicle.
    • Please see the website for details and availability.

Opening Times (Petrol Station)

  • This service is open 24 hours.

Opening Times (Shop)

  • Monday 05:00 - 22:00.
  • Tuesday 05:00 - 22:00.
  • Wednesday 05:00 - 22:00.
  • Thursday 05:00 - 22:00.
  • Friday 05:00 - 22:00.
  • Saturday 05:00 - 22:00.
  • Sunday 05:00 - 22:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Welling.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of and on the far side of the forecourt, to the left of the building.
    • The car park type is open air/surface.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).
    • The nearest Blue Badge bay is 15m (16yd 1ft) from the shop entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Shop Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 114cm (3ft 9in).

Level Change (Shop Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the shop entrance.
    • This accessible toilet is located at the rear right of the shop.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 145cm x 195cm (4ft 9in x 6ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.