Access Guide
Getting to the Utilita Arena Birmingham
Outer Walkway(s) (Arena Ground Floor and Level 1)
- The outer concourse is split over two levels; Arena Floor (ground floor) and Level 1.
The surface of the outer concourse(s) varies between block paving and tiles.
The outer concourse surface(s) are uneven.
Bollards are located on the arena floor (ground floor) outer concourse. - There is an slight ramp leading from King Edwards Road to the ground floor outer concourse.
There is/are 15+ medium height step(s) with handrails on both sides between the arena floor (ground floor) outer concourse and level 1 outer concourse.
There is step free access to both outer concourse levels via the South and West car parks.
There is an/are very slight/slight slope(s)/ramp(s) on both outer concourse levels leading to the arena entrances. - Clear directional signage is provided.
- There is an arena plan/map on the walkway(s).
- There is a steward/member of staff available for assistance on event days.
- For more information on Arena Floor and B(Eat) Concourse please click here - (new tab).
- For more information on Level 1 Concourse and Arena please click here - (new tab).
- For more information on Box Office and Customer Services please click here - (new tab).
- For more information on Hospitality Entrances A and B please click here - (new tab).
- For more information on Quartz Restaurant Hospitality please click here - (new tab).
- For more information on Vista Rooms Hospitality please click here - (new tab).
- For more information on Foundry Restaurant Hospitality please click here - (new tab).
- For more information on ShowDeck Hospitality please click here - (new tab).
- For more information on ShowCubes Hospitality please click here - (new tab).
- For more information on ShowLounge Hospitality please click here - (new tab).
Outside Access (Entrance B - Arena Ground Floor)
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Entrance
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- This information is for the entrance located on the ground floor outer concourse.
- The entrance area/door is clearly signed.
- This entrance is signed with 'B Entrance'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 180cm.
- There is a member of staff available for assistance at this entrance.
Lift (Entrance B - Lift)
- There is a lift for public use.
- The lift is located to the left after you enter.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 3.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is High.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 129cm x 145cm (4ft 3in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
- There is a/are similar lift(s) available.
Reception (ShowLounge and ShowCube)
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Reception
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- The reception point is located ahead after you exit the lift.
- The reception point is approximately 2m (2yd 7in) from the lift.
- The reception area/desk is clearly visible from the lift.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the reception point are good.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the reception point.
- The type of flooring in the reception area is carpet.
Getting Around (ShowLounge and ShowCube)
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Access
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- There is step-free access throughout the building.
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Circulation
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- The type of flooring in corridors/walkways is carpet.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is low colour contrast between the walls and floor in all corridors/walkways.
- The lighting levels are good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
Executive Boxes (ShowCubes)
- The boxes are located along the corridor.
- There are 10 boxes on this floor.
- The box surveyed was 8.
- The other boxes in this stand/area have a similar layout.
- There is step-free access to this area.
- There is a/are single, light manual door(s) to access this area.
- The door opening width(s) is/are 75cm+ for the room(s).
- There is step-free access within this area.
- There is ample room for a wheelchair user to manoeuvre.
- The type of flooring in this area is carpet.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.
- The clear floor space beneath tables in the room(s) is 55cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of service provided in this box can vary.
- There is a single door leading out to the Arena viewing area.
The door opens towards you and is 85cm wide.
There is step free access to the rear row of seating.
There is space for a wheelchair at either end.
There are 5 steps with handrails on both sides to access the front row of seating.
Standard Toilet(s) (ShowLounge/ShowCubes)
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Toilet Facilities
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- The female and male toilets are located along the corridor.
- There is step-free access into the toilet(s).
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 83cm.
- The wash basin(s) tap type is lever.
- Lighting levels are good.
Toilet with Adaptations (ShowLounge/ShowCubes)
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Location and Access
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- This accessible toilet is located along the ShowLounge and ShowCubes corridor, next to the ShowLounge.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 200cm x 250cm (6ft 7in x 8ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 137cm (4ft 6in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is not a mirror.
- The toilet has a wall which acts as a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever.
- There is not a wall fixed soap dispenser.
- There is a bar of soap available.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.