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Sir Charles Frossard House

La Charroterie, St Peter Port, Guernsey, GY1 1FH

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Access Guide

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Introduction

  • Services / facilities within the building include Policy Council, Environment Department, Housing Department, Home Department, Treasury & Resources Department, Scrutiny Committee, Public Accounts and Public Sector Remuneration.

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in St Peter Port.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 320cm x 420cm (10ft 6in x 13ft 9in).
    • The nearest designated bay is 26m (28yd) from the main entrance.
    • The furthest designated bay is 29m (32yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • One of the Blue Badge bays is located 12m from the rear entrance (Payments).

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue on La Charroterie.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 118cm (3ft 10in) wide.
  • Comments View
    • This entrance gives access to level 3.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the first and second set of doors.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Reception (Main Reception)

  • The reception desk is 2m (6ft 7in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are bright.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the venue.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 98cm (3ft 3in).
  • Comments View
    • This entrance gives access to level 2.
    • This entrance is mainly used for Payments.
    • However, this entrance can be used to access the rest of the building.

Level Change (Rear Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the entrance.
  • The ramp/slope is permanent.
  • The width of the ramp/slope is 113cm (3ft 8in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading up to the entrance.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 1-2-3-4-5-6-7.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift (Staff Lift)

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3-4-5-6-7.
  • The lift is 16m (17yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 103cm x 128cm (3ft 5in x 4ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Lift (Public Lift)

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 3-4-5-6-7.
  • The lift is 10m (32ft 10in) from main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 77cm (2ft 6in).
  • The dimensions of the lift are 96cm x 130cm (3ft 2in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 30m (33yd) from the staff lift.
    • The accessible toilet is located on level 2.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is heavy.
    • Floor manoeuvring space is not clear in the accessible toilet.
    • The dimensions of the accessible toilet are 154cm x 170cm (5ft 1in x 5ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 78cm (2ft 7in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.