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Skipton Building Society - St Albans

1 Victoria Street, St Albans, Hertfordshire, AL1 3JG

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Branch Information

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the branch.
    • The nearest train station is St Albans.
  • Parking View
    • The branch does not have its own car park.
    • Clearly signed and/or marked on street Blue Badge parking bays are available (within approximately 50m of the branch).
    • The on street Blue Badge parking bay(s) is/are located on St Peters Street.
    • There is a public car park within approximately 200m of the branch.
    • The public parking facilities are located on Victoria Street and Drovers Way.
    • There is not a designated drop off point.

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • The approach surface is uneven in places.
    • There is a slope with a very slight incline.

Outside Access

  • Entrance View
    • This information is for the entrance located on the corner of St Peters Street and Victoria Street.
    • There is external signage.
    • The sign(s) is/are located either side of the branch.
    • The branch is clearly signed with 'Skipton Building Society'.
    • There is a list of services at the entrance area.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with the immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The main automatic door(s) is/are push pad or push button activated.
    • The entry push pad or push button is 89cm from floor level.
    • The exit push pad or push button is 64cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 97cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 5cm.
    • There is not a/are not handrail(s) at the step(s).

Branch Internal Access

  • There is step-free access throughout the majority of the branch.
  • The type of flooring in the branch is carpet.
  • The lighting levels are good.
  • There is a seating area available in the branch.
  • Seating in the branch includes; chairs with armrests.
  • There is sufficient space for a wheelchair user to use the seating area.

Transaction Desk(s)

  • There is/are 4 desk(s) in the branch.
  • The desk(s) is/are located ahead as you enter.
  • The nearest desk is approximately 4m from the entrance/lift.
  • The desk(s) is/are not clearly signed.
  • There is step-free access to some of the desks.
  • There is a clear unobstructed route to the desk(s).
  • There are not windows, TVs, glazed screens or mirrors at/behind the desk(s) which could adversely affect the ability of someone to lip read.
  • The desk(s) is/are not placed in front of a background which is patterned.
  • The lighting levels at the desk(s) are good.
  • The distance between the floor and the underside of the lowest desk is 70cm.
  • The distance between the floor and the underside of the highest desk is 73cm.
  • There is sufficient space to write or sign documents on the desk(s).
  • All of the desks have clear space under them.
  • There is a hearing assistance system at the desk(s).
  • The system is a portable loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the system.

Customer Meeting Room(s) (1)

  • Access to the Room View
    • The room surveyed was Customer Meeting Room 1.
    • Customer Meeting Room 1 is located in the centre of the branch.
    • There is not wayfinding signage for the room.
    • There is not clear signage for the room (on or near the door).
    • Colleagues can provide assistance getting to the room.
    • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access into the room.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are light.
    • The width of the door opening is 80cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is fixed furniture within the room.
    • The distance between the floor and the underside of the table is 73cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • A height adjustable desk is not available.
    • There is a/are chair(s) with armrests on both sides within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.

Step(s) (Customer Meeting Room 2, Transaction Desk 4 and Staff Toilets)

  • There is a/are step(s) located at the rear of the branch.
  • The step(s) is/are used to access Customer Meeting Room 2, Transaction Desk 4 and staff toilets.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are good.

Customer Meeting Room(s) (2)

  • Access to the Room View
    • The room surveyed was Customer Meeting Room 2.
    • Customer Meeting Room 2 is located at the rear of the branch.
    • There is not wayfinding signage for the room.
    • There is not clear signage for the room (on or near the door).
    • Colleagues can provide assistance getting to the room.
    • The corridor/walkway leading to the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is not step free access into the room.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are light.
    • The width of the door opening is 85cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is fixed furniture within the room.
    • The distance between the floor and the underside of the table is 73cm.
    • A height adjustable desk is not available.
    • There is a/are chair(s) with armrests on both sides within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.