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Solutions Hair & Beauty Salon

Cromer Building, Main Campus, Ipswich Road, Norwich, Norfolk, NR2 2LJ

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Access Guide

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Introduction

  • Services / facilities within the building include hair and beauty salons, tanning salons, saunas and a spa pool.
  • Comments View
    • Solutions salons are also open to the public.
    • For a hair appointment, please call 01603 773229.
    • For a beauty appointment, please call 01603 773228.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in Norwich.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Norwich.
  • There is a bus stop within 150m (164yds) of the venue.

Opening Times

  • Monday 09:00 - 15:00.
  • Tuesday 09:00 - 15:00.
  • Wednesday 09:00 - 15:00.
  • Thursday 09:00 - 15:00.
  • Friday 09:00 - 15:00.
  • Saturday Closed.
  • Sunday Closed.

Parking (Visitors)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the Norwich Building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 17 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 340cm x 470cm (11ft 2in x 15ft 5in).
    • The nearest designated bay is 37m (40yd) from the main entrance.
    • The furthest designated bay is 62m (68yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance to the Norwich Building.
  • Comments View
    • The drop off point is several bays with a 30 minute time limit, shown in photograph 2.

Site/Campus Car Park (Student Car Park)

  • Car Park View
    • The car park is located at the rear right of the campus.
    • The nearest building(s) to this car park is/are Southwell Building and Wroxham Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 333cm x 495cm (10ft 11in x 16ft 3in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by students.
    • Parking charges apply for all users.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located at the front of the car park and at the side of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment cannot be made by phone.
  • Drop Off Point View
    • There is a designated drop off point in this car park.
    • There is not a dropped kerb from the drop off point.
  • Car Park Access View
    • There is ramped/sloped or stepped access to the car park from the Wroxham Building.

Outside Access (Main Entrance)

  • This information is for the entrance located on Wensum Drive.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 130cm (4ft 3in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 112cm (3ft 8in).
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Reception

  • The desk/counter is 1.5m (4ft 11in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • The desk/counter is low (76cm or lower).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in the reception area.
  • Lighting levels are bright.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.
  • Comments View
    • Some of the benches in the beauty salon are height adjustable.

Level Change (Spa Area)

  • There are steps to access this area / service.
  • The steps are located at the entrance to the sauna.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • Comments View
    • There are 2 deep steps to access the Spa pool, shown in photograph 2.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is 10m (32ft 10in) from the main entrance.
    • The accessible toilet is located in the spa area, straight ahead as you enter.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 76cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing rooms are located in the spa area.
  • The standard changing room is 12m (13yd) from the main entrance.
  • The standard changing room is 15m (16yd) from the reception desk.
  • The standard changing room is 6m (19ft 8in) from the Spa pool.
  • There is level access to the standard changing rooms.

Standard Shower

  • There are standard level access shower facilities available.
  • The showers are located in the spa area, next to the changing room.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.