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Sports Centre

Waldegrave Road, Twickenham, London, TW1 4SX

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Access Guide

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Introduction

  • Services / facilities within the building include a fitness suite, sports hall and teaching room.

Getting Here

  • By Road View
    • You can use the AA route planner to plan your journey. In accordance with the university's sustainability policy, visitors are advised to travel to St Mary's by public transport wherever possible. St Mary's is located on Waldegrave Road (A309) to the south of Twickenham. If you are using a sat nav, the postcode for the campus is TW1 4SX.
    • Parking restrictions apply on the campus from 9am to 4pm Monday to Friday and parking is limited at other times. Please call the main reception on 020 8240 4000 if you require further clarification.
  • By Bus View
    • From Richmond Upon Thames you can catch the R68 towards Hampton Court from a bus stop just outside Richmond station. Get off at the Twickenham, King Street stop and then take the 33 towards Fulwell. Get off at the ‘St Mary's University’ stop, which is just outside of St Mary’s main reception. You can also take the 33 from Richmond, although the bus stop is a 5 minute walk from Richmond station on Sheen Road (Bus stop L). From Twickenham or Teddington the 33 heading towards Fulwell stops on Richmond Road and York Street in Twickenham. The 33 heading towards Hammersmith stops on Stanley Road and Broad Street (Teddington High Street) in Teddington.
  • By Train View
    • The nearest train station is Strawberry Hill which is 0.3 miles away. To get to the university from the station turn left when you exit, then walk past Premier Wine and the Post Office on your left and take the second road on your right, which is Waldegrave Gardens. At the end of Waldegrave Gardens, turn right onto Waldegrave Road and St Mary's main reception is on your left.
  • By Underground View
    • The nearest tube station is Richmond, which is 2.6 miles away. It is on the District and Overground Lines.
  • Useful Links View

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by staff permit holders.
    • The car park is located to the rear of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 1 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 280cm x 450cm (9ft 2in x 14ft 9in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 100m (109yd 1ft) from the main entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is a designated drop off point.
    • There is a dropped kerb from the drop off point.
    • The drop off point is located at the front of the building.
    • The dropped kerb does not have tactile paving.
  • Comments View
    • Parking on campus available only to staff with a valid annual parking permit.
    • Parking charges apply to visitors section of the car park (by main reception, approx 20 parking places).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 100cm (3ft 3in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 180cm (5ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a 100cm wide single door to the right as you enter that requires a key card to access (as shown in photograph 3).

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located to the left of the main reception.
    • There is ramped/sloped access at this entrance.
    • A key card is required for access at this entrance.
    • The card reader/lock is not in a suitable position to allow wheelchair users to gain access.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are heavy.
    • The width of the door opening is 100cm (3ft 3in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
  • Comments View
    • This entrance can also be used to access the link to the tennis centre from within the sports centre (as shown in photograph 3).

Outside Access (Tennis Centre Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Tennis Centre Building.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 74cm (2ft 5in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 150cm (4ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception (Main)

  • Main Reception is located to the left as you enter.
  • The desk is 4m (4yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • Comments View
    • There are security gates just beyond reception which require key cards to access.
    • The turnstyle gate is 51cm wide.
    • There is a wider gate to the right of this that is 100cm wide.

Getting Around

  • Access View
    • There is step free access throughout the building.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played within the fitness and conditioning suite.
    • There is not a hearing assistance system.

Reception (Fitness and Conditioning Suite)

  • The fitness and conditioning suite reception is located within the fitness and conditioning suite.
  • The desk is 4m (4yd 1ft) from the fitness and conditioning suite entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is not staffed.
  • There is not a bell to attract attention.

Fitness Suite (Fitness and Conditioning Suite)

  • Access to Fitness Suite View
    • The fitness suite is located to the rear of the building.
    • The fitness suite is 20m (21yd 2ft) from the main entrance.
    • There is level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The doors are heavy.
    • The opening is 94cm (3ft 1in) wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is not level access to all of the equipment.
  • Comments View
    • There is a steep portable ramp leading up to the power lifting platform (as shown in photograph 2).

Level Change (Free Weight Room)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the free weight room.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • The width of the ramp/slope is 85cm (2ft 9in).

Accessible Toilet (Reception)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • This accessible toilet is located to the left as you enter, next to the main reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 205cm (4ft 11in x 6ft 9in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 96cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 106cm (3ft 6in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located to right as you enter opposite the standard changing rooms.
    • There is a similar accessible toilet located next to the one described in this section, with transfer space on the left.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 230cm x 250cm (7ft 7in x 8ft 2in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 160cm (5ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 106cm (3ft 6in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Shower

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the accessible toilets.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 50cm (1ft 8in).
  • Other facilities available include; an additional flip down seat with drop down and grab rails.
  • There is level access to the services from the accessible shower facilities.

Standard Changing Room

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) surveyed is/are located to the right of the building.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 20m (21yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the fitness and conditioning suite.
  • There is level access to the standard changing room(s).
  • Comments View
    • This information applies to the male standard changing room.
    • There is a similar female changing room as well as team changing rooms located next to this one.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on the ground floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located on the ground floor.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • There is a/are cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • There are horizontal grab rails on both sides of the seat.
    • Lighting levels in the standard toilet surveyed are good.