You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Auditorium. Community activities and religious worship. Venue user kitchen area, and meeting /function rooms.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Luton.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Luton.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 15:00.
• Tuesday 09:00 - 15:00.
• Wednesday 09:00 - 15:00.
• Thursday 09:00 - 15:00.
• Friday 09:00 - 12:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the left of the venue entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 465cm (7ft 7in x 15ft 3in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access. Skip to the next section.

Outside Access

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 140cm (4ft 7in).
  • There is an intercom.
  • The height of the intercom is 170cm (5ft 7in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 100cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance door.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 13m (14yd 8in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does play background music.
• Music is played during services.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

Collapse all Expand all

• Comments View
  • There are portable ramps available to gain access to function rooms at rear.
    
  • These ramps overcome a step of 5cm.
    
  • The ramps are only used in the event of inability to enter the room through the front entrance if an event is taking place in the foyer area.

You are on Theatre (Auditorium). Skip to the next section.

Theatre (Auditorium)

• There are designated spaces for wheelchair users.
• Designated seating is located in the rear of the Auditorium.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit next to the wheelchair user.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing assistance system is a fixed loop.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• The rows suitable for hearing assistance systems are all rows.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 13/07/2023.
• The hearing assistance system was working at the time of testing.
• There is not a wheelchair to borrow.
• Assistance dogs are allowed in the auditorium.

Collapse all Expand all

• Comments View
  • The auditorium can be accessed from the lift located to the right in the lobby.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are not ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the main entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• The distance between the floor and the highest table is 55cm (1ft 10in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are not available.

Collapse all Expand all

• Comments View
  • The café area is now only used by groups that are using the venue for events or renting meeting rooms.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you enter the venue.
• The lift is a standard lift.
• The floors which are accessible by this lift are G and 1.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 90cm x 200cm (2ft 11in x 6ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located at the rear of the building.
• The parent and baby room is approximately 30m from the main entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 97cm (3ft 2in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 97cm.
• The wash basin tap type is push.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 39m (42yd 1ft) from the main entrance.
  • This accessible toilet is located at the rear of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 210cm x 210cm (6ft 11in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the venue.
  • The female and male toilets are approximately 20m (21yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Standard Toilet(s) (Children's Toilet in Family Room). Skip to the next section.

Standard Toilet(s) (Children's Toilet in Family Room)

Collapse all Expand all

• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located at the end of the corridor, to the right within the Family Room.
  • The shared toilet(s) is/are approximately 35m (38yd 10in) from the main entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the Children's toilets.
  • The height of the baby change table once extended is 110cm (3ft 7in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • This facility is designed specifically for children to use.
    
  • The height of the toilet seat is 40cm.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.