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Student Services

City of Glasgow College, City Campus, Level 2, 190 Cathedral Street, Glasgow, G4 0RF

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Access Guide

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Introduction

  • Comments
    • Student Services is located on level 2, to the right as you enter from the main entrance, beyond reception.
    • There is level access from the main entrance or from the ground floor entrance using the accessible lift into the Student Services area.

Opening Times

  • Monday 08:45 - 16:45.
  • Tuesday 08:45 - 16:45.
  • Wednesday 08:45 - 16:45.
  • Thursday 08:45 - 16:45.
  • Friday 08:45 - 16:45.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

  • By Road
    • The city campus is located in central Glasgow, off Cathedral Street which is fairly close to the M8 motorway.
    • There is Blue Badge parking beside the building on level 2. There is an on-site car park for permit holders nearby. Blue Badge and standard on-street parking is available nearby. A public car park is available nearby.
  • By Bus
    • The campus can be accessed via a number of bus routes, including buses X3, X11, X19, X25/A, X28, X37, X39, X85, X86, X87, 13/A, 19/A, 38/A/B/C/E, 57/A, 213, 240X, 832, 833, 834, 837, 839, 840, 866.
  • By Train
    • The nearest railway station is Queen Street. However, all of the central Glasgow stations are within reach of the campus using public transport.
  • By Underground
    • The nearest subway station is Buchanan Street.
  • Useful Links

Useful Information

Site/Campus Car Park

  • Car Park
    • The car park is located off Cathedral Street on College Way to the left as you face the City Campus Building.
    • The nearest building(s) to this car park is/are City Campus Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac and block paving.
    • Designated Blue Badge parking bays are not available.
  • Charges and Restrictions
    • This car park can be used by permit holders.
    • There are no parking charges that apply on the day.
    • Signs are not provided to give information on parking charges/restrictions.
  • Drop Off Point
    • There is not a designated drop off point in this car park.
  • Car Park Access
    • There is sloped access to the car park from the City Campus Building.
    • This car park is not clearly signposted from the City Campus Building.
  • Comments
    • An intercom security barrier is in operation.
    • There are 2 spaces available with a charging point for electric cars in the car park.

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park
    • The car park can be used by Blue Badge holders.
    • There are no parking charges that apply on the day.
    • The car park is located at the side of the building, on level 2.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 10 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • The dimensions of the designated parking bay(s) are 430cm x 601cm (14ft 1in x 19ft 9in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 13m (14yd 8in) from the main entrance.
    • The route from the car park to the building is accessible to a wheelchair user.
    • The car park surface is block paving.
  • Site/Campus Car Parks
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is City Campus Car Park.
    • The car park is located further towards the city centre, off Cathedral Street.
  • Public Car Parks
    • There is a car park for public use within 200m (approx).
    • The name of the car park is NCP George Street Car Park.
    • The car park is located off Montrose Street.
  • On Street Parking
    • Clearly signed and/or marked on street Blue Badge parking bays are available (within approximately 50m of the building).
    • The dimensions of the marked Blue Badge bays are 220cm x 550cm (7ft 3in x 18ft 1in).
    • The on street Blue Badge parking bay(s) is/are located on Rottenrow.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 270cm x 700cm (8ft 10in x 22ft 12in).
    • The on street standard parking bay(s) is/are located on Rottenrow and Montrose Street.
  • Drop Off Point
    • There is a designated drop off point.
    • There is not a dropped kerb from the drop off point.
    • The drop off point is located in the turning circle of the building car park, near the main entrance.
  • Comments
    • There are steep gradients on Montrose Street/Rottenrow.

Outside Access (Main Entrance - Level 2)

  • Entrance
    • This information is for the entrance located at the side of the building, to level 2.
    • There is step free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 85cm (2ft 9in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located leading up to the car park from Cathedral Street.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Step(s)
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located leading up from the slope towards the entrance.
    • There is / are 15+ step(s) to access the entrance.
    • There is tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.
  • Comments
    • There are heavy 135cm wide revolving doors to the right at this entrance.

Reception

  • The main reception is located to the right as you enter.
  • The desk is 25m (27yd 1ft) from the main entrance.
  • Clear signage for the reception area is visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is low (76cm or lower).
  • There is a clear knee recess beneath the low counter.
  • The desk is staffed.
  • Comments
    • Student Services use the lower end of the main reception desk where the staff may be able to help outside of standard opening hours.

Entrance (Student Services Entrance)

  • Entrance
    • This information is for the entrance located to the left of reception.
    • There is step free access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically (towards you).
    • The automatic door(s) is / are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 154cm (5ft 1in).

Entrance (Learning Support Entrance)

  • Entrance
    • This information is for the entrance located along to the left, before the accessible lifts.
    • There is step free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 88cm (2ft 11in).

Entrance (South West Entrance)

  • Entrance
    • This information is for the entrance located leading to the south west corridor.
    • There is step free access at this entrance.
    • There is one set of manual, heavy, double doors between the lift and this entrance.
    • The intercom is in a suitable position to allow wheelchair users to gain access.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • A key card is required for access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 87cm (2ft 10in).
  • Comments
    • This entrance leads to the accessible changing room, the south west Students' Association entrance and Stairwell F.

Getting Around

  • Access
    • There is step free access throughout the area.
  • Getting Around
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written and pictorial directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are good.
    • This building does not play background music.
    • There is a hearing assistance system.
    • The system is a portable loop.
    • Portable hearing loops are available from the Disabled Store, located on the first floor of the City Campus Building.
    • Staff are trained to use the system.

Accessible Changing Room

  • There is not a Changing Places facility available.
  • There is an/are accessible changing room(s) available.
  • The accessible changing room(s) surveyed is/are located to the right as you enter, immediately beyond Student Services.
  • The accessible changing room(s) is/are approximately 86m (94yd 2in) from the main entrance.
  • The accessible changing room(s) is/are approximately 5m (5yd 1ft) from the Student Services/Students' Association (South West entrance).
  • The accessible changing room(s) is/are approximately 66m (72yd 6in) from the reception desk.
  • The dimensions of the accessible changing room(s) are 286cm x 240cm (9ft 5in x 7ft 10in).
  • The fixtures/facilities available in the accessible changing room(s) include; a changing table/bench, handrails, a drop down rail, a toilet, a wash basin, a wheel in shower and a manual hoist.
  • There is level access to the accessible changing room(s).
  • Comments
    • There are further accessible showers near the Workwear Cafe and to the right in The Refectory.

Accessible Toilet

  • Location and Access
    • There are not accessible toilet facilities within this venue.
  • Comments
    • The nearest accessible toilet is located within the main building, near the main lifts, or by the Students' Association Cafe.

Standard Toilet(s)

  • The nearest standard toilets are located throughout the main building.