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Terminal 3 Arrivals Immigration

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

Location

  • Immigration is accessed from the International Arrivals gates, and leads to the International Baggage Reclaim Area.

Outside Access (Staff, Wheelchair Lane and FastTrack Lane Entrance)

  • This information is for the entrance located in the centre of the Immigration area.
  • Comments View
    • There is level access at this entrance.
    • There are no doors.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are bright.

Immigration Desk

  • The immigration desk is 17m (18yd) from the staff and wheelchair lane entrance.
  • There is level access to the desk from the entrance.
  • The reception desk is high.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • The details here are for the desk accessed from the staff and wheelchair lane.
  • The gap between the desks here is 120cm wide.

E-Passport Readers

  • E-Passport readers are also available in this area.
  • The barriers for these readers are 46cm wide.

Outside Access (Immigration Exit)

  • This information is for the entrance located at the rear of Immigration.
  • Comments View
    • There is level access at the exit.
    • The main doors open automatically.
    • The door opening is 130cm (4ft 3in) wide.
    • The exit is 6 metres from the Immigration desk.
    • There is a similar exit from the E-Passport Reader area (shown in photograph 2).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.