You are on Summary. Skip to the next section.

Summary

Collapse all Expand all

• Services Available View
  • In this store these services are available; Costa Coffee Express, Costa Coffee and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is on The Warren, approximately 110m from the store.
  • For more information on Royston buses please click here (opens new tab).
• By Train View
  • The nearest train station is Royston.
  • Royston Station is approximately 0.6 miles away (13 minute walk).
  • For more information on timetables please click here (opens new tab).
  • For more information on Royston Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• To get assistance please speak to a colleague at the checkout.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• There is a water bowl available for assistance dogs.
• There is not a Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

Collapse all Expand all

• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Market Hill.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Market Hill.
  • The name of the car park is Market Place.
  • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • There is an additional public car park within 200m on Market Hill called Angel Pavement which has Blue Badge bays within it.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).

You are on Approach (Entrance). Skip to the next section.

Approach (Entrance)

Collapse all Expand all

• Approach View
  • The surface of the approach is tarmac.
  • There are bollards on the approach.
  • The height of the bollard(s) is 94cm.
  • The bollards contrast(s) visually with the tarmac.
  • The minimum width between the bollards is 109cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
• Step(s) View
  • The height of the step(s) is/are 14cm.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left as you face the store.
• The ATM(s) is/are 5m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 95cm.
• The bollards contrast visually with the tarmac.
• The minimum width between the bollards is 104cm.
• The controls/screen heights vary between 101cm and 127cm.
• There is not a lowered ATM available.
• There is a 14cm high kerb in front of the ATM.

You are on Entrance. Skip to the next section.

Entrance

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 194cm.
  • There are security pillars at the entrance doors.
  • The barriers do contrast visually with the flooring.
  • The minimum width between the security pillars is 148cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 118cm.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 91cm.
  • Some aisles are obstructed by product bins and structural columns.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • The Costa Coffee machine controls are between 129cm and 164cm high.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is provided.

You are on Checkouts. Skip to the next section.

Checkouts

Collapse all Expand all

• Checkout Area View
  • The checkout(s) is/are located to the right as you enter.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following standard checkout(s) have a hearing assistance system; left and left centre checkout.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); left and left centre checkout.
  • The hearing assistance system(s) was/were tested on 12/04/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • Nothing was heard on the left centre checkout.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 104cm and 128cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The bagging area is 50cm high.
    The basket shelf is 65cm high.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.