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Tesco Priory Lane Express

Market Hill, Royston, Hertfordshire, SG8 9JZ

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Access Guide

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Introduction

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • The types of trolley available at this store include; standard (large).
  • There is not a Collect+ service in the store.

Public Parking

ATM(s)

  • The ATM(s) is/are located at the front of the store.
  • The main entrance is 5m from the ATM(s).
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 102cm.
  • The bollards contrast visually with the tarmac.
  • The controls/screen heights vary between 100cm and 125cm.
  • There is not a lowered ATM available.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store, off Market Hill.
    • The surface of the approach is tarmac.
    • The approach surface is uneven in places.
    • There are bollards on the approach to this entrance.
    • The minimum width between the bollards is 102cm.
    • The bollards contrast visually with the paving.
    • There is signage at this entrance.
    • This entrance sign says 'TESCO express'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 210cm.
    • There are security barriers at this entrance.
    • The minimum width between the security barriers is 150cm.

Getting Around

  • A seat can be made available if required.
  • The majority of aisle widths are not 150cm+.
  • The aisle widths range between 120cm and 140cm.
  • There are pillars which reduce aisle widths.
  • The type of flooring within the store is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Clear overhead signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • This store does not play background music in public areas.

Checkouts

  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are checkout counter(s) and self service checkout(s).
  • The chip & pin card machines are accessible from the checkout counter(s) and self service checkout(s).
  • Checkout Counter(s) View
    • The checkout counter heights range between 70cm and 90cm.
    • There is a hearing assistance system at the checkout counter(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are trained to use the hearing assistance system.
    • The hearing assistance system was tested and was not working at the time of the survey.
    • The hearing assistance system was tested on 12th February 2019.
  • Self Service Checkout(s) View
    • The controls/screen heights vary between 62cm and 135cm.
    • Colleagues can provide assistance with using the self service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.