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Thameside Suites and Gin Bar

Fulham Football Club - Craven Cottage, Stevenage Road, London , SW6 6HH

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Water bowls for assistance dogs are available.

Getting Here

  • By Road View
    • Fulham Football Club is located in West London, off Stevenage Road.
      Access to the surrounding streets on a matchday is restricted by a Traffic Management Order.
      The Traffic Exclusion Zone on matchdays extends along Stevenage Road.
      Access to the stadium (if walking) is via Fulham Palace Road, via various residential streets.
    • Parking around Craven Cottage is extremely limited.
      There is a one-hour maximum stay policy for non-residential pay and display visitors between 9am and 9.30pm on all Monday to Sunday matchdays, including Bank Holidays. On non-matchdays the controlled hours will remain as Monday to Saturday 9am to 5pm.
      Complimentary car parking is available upon request to both home and visiting disabled supporters. As spaces are limited, match-by-match parking can only be reserved on a first come first served basis from 7 days before the date of the fixture by contacting the Club's Disability Liason Officer.
      An accessible shuttle bus service takes supporters between the car park and stadium, both before and after the match. This trip takes no more than 5 minutes, although there may be a short wait at full-time.
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • The nearest bus stops are located on Fulham Palace Road.
      From Fulham Palace Road the stadium can be accessed via various residential streets.
  • By Train View
    • The nearest Railway Station is Putney Station.
    • The closest mainline railway station to Craven Cottage is Putney, located on Putney High Street, south of the River Thames.
      Access to the stadium from the station is via; Putney Bridge (A219) then Fulham Palace Road.
      The station is 17 – 35 min walk from the stadium, passing many shops, bars and ATM machines en route.
      The station can be easily reached by train from other railway hubs, including Clapham Junction (5 min) and Waterloo (13 min).
    • For more information on facilities at Putney Station please click here (opens new tab).
  • By Underground View
    • The nearest underground station is Putney Bridge.
    • Putney Bridge is the nearest underground station to the stadium, however there is not step-free access.
      This station is approximately a 10 – 20 min walk from the stadium.
      Exit the station, turn left and follow the road (Ranelagh Gardens). Walk through the underpass into Bishops Park. Follow the path through Bishops Park, along the river until you reach the stadium.
      The nearest underground station with step-free access is Hammersmith.
      This station is approximately a 20 – 40 min walk north-west of the stadium.
      There are two Underground stations, one serving the Hammersmith & City & Circle Lines and the other serving the Piccadilly Line and the District Line.
      Fulham Broadway is an alternative underground station, approximately a 20 – 40 min walk from the stadium. Where possible, supporters seeking to board District Line services should use Putney Bridge station.
    • For more information on Transport for London please click here (opens new tab).

Fulham College Boy's School - Matchday Parking

  • There is no car parking provision at the stadium or in the immediate surrounding area.
  • Complimentary car parking is available upon request to both home and visiting disabled supporters
  • The car park is located at Fulham College Boy's School, which is located on Kingwood Road.
  • Parking spaces are limited and allocated on a match by match basis.
  • Parking spaces can only be reserved from 7 days before the fixture.
  • Parking spaces are allocated on a first come first basis.
  • To book parking spaces please contact the Fulham Football Club Disability Liaison Officer.
  • Within the car park there are two designated parking areas for disabled supporters.
  • The surface of the car park is tarmac.
  • There is step-free access throughout the car park.
  • There are car parking stewards located within the car park who can provide assistance.
  • An accessible shuttle bus service takes supporters between the car park and stadium, both before and after the match. This trip takes no more than 5 minutes, although there may be a short wait at full-time.
  • The accessible shuttle bus has a lift at the rear for wheelchair users and there is space on the bus for wheelchair users.
  • The dimensions of the lift are 90cm x 140cm.

Outer Concourse (Stevenage Road)

  • There is step-free access along the concourse.
    The surface along the concourse varies between block paving, concrete tiles and tarmac.
  • There are food and drink stands along Stevenage Road.
    There are programme stalls along Stevenage Road.
  • On matchdays there is a traffic exclusion zone along Stevenage Road before, during and after kick-off.
  • Clear directional signage is not provided on the concourse.
  • There is not a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Craven Cottage Reception

Access Point (Accessible Entrance - Gate 50)

  • Access Point View
    • This information is for the access point located along Stevenage Road.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the access point opening is 74cm.
    • There is a/are handheld ticket reader(s) at the access point.
    • There is a steward available for assistance.
    • A wider gate is available to the side of Gate 50. The wider gate has an opening of 180cm.

Gate 50 to Riverside Stand and Hospitality

  • After entering via the accessible entrance or the turnstiles there is a steep slope leading up towards the Hammersmith Stand.
  • Follow the path to the right which is signposted to the Riverside Stand and Hospitality.
  • After the slope the path continues along the back of the Hammersmith Stand.
  • At the rear of the path turn left and continue towards the Riverside Stand, the George Cohen statue is on your left.

Access Point (Accessible Entrance - Putney End Gate)

  • Access Point View
    • This information is for the access point located on Stevenage Road.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the access point opening is 180cm.
    • There is a/are handheld ticket reader(s) at the access point.
    • There is a steward available for assistance.

Putney Gate to Riverside Stand and Hospitality

  • After entering via the accessible entrance or turnstiles there is a steep slope leading towards the Putney Stand.
  • To the right there is a slope leading down to the tunnel underneath the Putney Stand.
  • There is step-free access along the tunnel.
  • At the rear of the tunnel there is a steep slope leading back onto the concourse.
  • After exiting the tunnel follow the concourse to the Riverside Stand and Hospitality.

Outside Access (Access from the Concourse to the Thameside Suites and Gin Bar)

  • Entrance View
    • This information is for the entrance located in the corner of the ground, between the Hammersmith End and Riverside Stand.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 78cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Getting Around

  • Access View
    • There is not step-free access throughout the building.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is good colour contrast between the walls and floor in all areas.
    • There are no seats/chairs at regular intervals.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs.
  • Signage View
    • Wayfinding signage is not provided.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located ahead as you enter.
    • The stairs are approximately 1m from the entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Hospitality (The Gin Bar - Level 1)

  • The bar is located on Level 1.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is vinyl/laminate.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • There is a bar/service counter.
  • The height of the bar or service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • The clear floor space beneath tables in the room(s) is 97cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There is a single, heavy, manual door with an opening width of less than 75cm for access to the pitch viewing area.
  • There is stepped access to the pitch viewing area from the room.
  • There is not designated seating for wheelchair users in the pitch viewing area.
  • The door to access the pitch viewing area has an opening width of 70cm.
    There is one step at a height of 9cm leading out to the pitch viewing area.
    Following this there is level access to the front row of seating.
    There is one step at a height of 19cm leading to the back row of seating.
  • The room can be hired for functions and meetings on non match days.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.

Executive Boxes (Thameside Suites - Level 2)

  • The boxes are located on Level 2.
  • There are 3 boxes on this floor.
  • The box surveyed was Box 5.
  • The other boxes in this stand/area have a similar layout.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) ranges between 42cm and 73cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single, heavy, manual door with an opening width of less than 75cm for access to the pitch viewing area.
  • There is stepped access to the pitch viewing area from the box.
  • There is not designated seating for wheelchair users in the pitch viewing area.
  • The door to access the pitch viewing area has an opening width of 70cm.
    There is one step at a height of 18cm leading out to the pitch viewing area.
    Following this there is level access to the front row of seating.
    There is one step at a height of 20cm leading to the back row of seating.
  • The box can be hired for functions and meetings on non match days.

Executive Boxes (Thameside Suites - Level 3)

  • The boxes are located on Level 3.
  • There are 3 boxes on this floor.
  • The box surveyed was Box 7.
  • The other boxes in this stand/area have a similar layout.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 73cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single, heavy, manual door with an opening width of less than 75cm for access to the pitch viewing area.
  • There is stepped access to the pitch viewing area from the box.
  • There is not designated seating for wheelchair users in the pitch viewing area.
  • The door to access the pitch viewing area has an opening width of 70cm.
    There is one step at a height of 9cm leading out to the pitch viewing area.
    Following this there is one step at a height of 7cm to access the front row of seating.
    There is one step at a height of 26cm leading to the back row of seating.
  • The box can be hired for functions and meetings on non match days.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s) (Levels 1 and 2)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on Levels 1 and 2, opposite the Gin Bar and Level 2 boxes.
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever twist.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.