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Tilgate Nature Centre

Titmus Drive, Tilgate, Crawley, West Sussex, RH10 5PQ

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Accessibility Guide

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Introduction

  • Comments
    • The nature centre is within Tilgate Park.
    • Dogs and other pets are not allowed into the Nature Centre. This could put both the animals and your pets at risk.
    • Assistance dogs are allowed access, but only with the appropriate certification which must be shown upon entry.
    • The venue is open:.
    • 10:00 – 16:00 in winter.
    • 10:00 – 18:00 summer.
    • Last entry is an hour before closing.
    • Closed: Christmas Day.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Crawley.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the right as you face the nature centre.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 320cm x 480cm (10ft 6in x 15ft 9in).
    • The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • The Blue Badge bays are located within the staff car park.
    • There is additional parking within Tilgate Park.

Outside Access (Pedestrain Gate Entrance)

  • This information is for the entrance located in the car park.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 80cm (2ft 7in).

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 150cm (4ft 11in).
  • Comments
    • The pay window is just beyond the entrance to your right at a height of 100cm.

Reception (Pay Window)

  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • There is not a hearing assistance system.
  • Comments
    • The pay window is just beyond the entrance to your right at a height of 100cm.

Outside Access (Shop Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 160cm (5ft 3in).
  • There is a small raised threshold in the doorway.

Level Change (Shop Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Inside Access (Shop)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments
    • The height of the counter is 100cm.

Outdoor Area

  • The paths have a tarmac surface.
  • The majority of the paths are wide enough for wheelchair users.
  • There are easy, moderate and steep slopes on the paths.
  • There are bench seats situated along the paths for people to rest.
  • There are directional sign posts located throughout.

Changing Places

  • Location and access
    • The facility is located beyond the main entrance to the right.
    • The facility is approximately 12m (13yd 4in) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features
    • You do not need a key for the facility.
    • The door opens outwards.
    • The width of the door is 90cm (2ft 11in).
    • The dimensions of the facility are 190cm x 370cm (6ft 3in x 12ft 2in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 120cm (3ft 11in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on the left.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on the left.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has not got a non slip floor.
    • A functioning emergency alarm is available.

Standard Toilet(s)

Level Change (Standard Female and Male Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the female toilet entrance door.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 80cm (2ft 7in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the male toilet entrance door.
  • There is/are 2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.