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University House (The Base)

Bailrigg, Lancaster, Lancashire, LA1 4YW

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Access Guide

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Introduction

  • Comments View
    • The Base is a one-stop student enquiry desk, where staff on the front desk can offer guidance on a wide range of personal and academic issues ,and make appointments with specialist staff where needed.
    • It is located on the ground floor of University House.

Opening Times (The Base)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location (Location)

  • The venue is situated within the centre of the campus.
  • This venue is situated in Central Campus.
  • The nearest National Rail station is Lancaster.
  • There is a bus stop within 150m (164yds) of the venue.

Parking (Visitor and Staff Car Park A)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located in front of the building, on Bowland Avenue East.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 52m (56yd 2ft) from the University House Entrance.
    • The furthest Blue Badge bay is 68m (74yd 1ft) from the University House Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is a designated drop off point.
    • The drop off point is located to the left of the University House main entrance.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • There are bollards on the approach to University House from the car park.
    • The bollards are 120cm apart.
    • For more information on parking available on campus, please see the University Car Parking Policy.

Outside Access (The Base Alexandra Square Entrance)

  • This information is for the entrance located in Alexandra Square.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 202cm (6ft 8in).

Level Change (The Base Alexandra Square Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Reception (The Base)

  • The desk/counter is 1m (3ft 3in) from the Base internal entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is low (76cm or lower).
  • The desk/counter is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • There are 3 desks in this rea.
    • The desks have seating.
    • The seating does have arm rests.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers can charge scooters or wheelchairs at the venue.

Accessible Toilet

  • There are accessible toilets available in the main part of University House.
  • Please see the separate guide for University House for more details.

Standard Toilet(s)

  • There are standard toilets available in the main part of University House.
  • Please see the separate guide for University House for more details.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff do not receive Deaf Awareness training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.