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University Square

Queens Road, Southend-on-Sea, Essex, SS1 1BF

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Access Guide

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Introduction

  • The accommodation has 561 rooms in 7 houses, situated around a central enclosed courtyard. .
  • All of the rooms are en-suite and there is generally 8 to 10 student bedrooms in each flat sharing a communal kitchen. .
  • There is also a selection of self contained studio flats suitable for either single or couple occupancy that have their own kitchenette, as well as en-suite bathroom facilities. .
  • Some of the studio flats have been adapted for wheelchair users.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Southend-on-Sea.
  • The nearest mainline station is Southend Central.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is University Square.
    • The car park is located under the halls of residence.

Outside Access (Main Entrance and Reception - House 2)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 100cm (3ft 3in).
  • Comments View
    • The automatic doors open towards you and are swipe card controlled.
    • A swipe card is given to students which will give access to the main entrance, common room, one of the 7 houses and individual accommodation.
    • There is a set of double doors, on the left as you face the automatic door.
    • These doors open towards you, are heavy, are 140cm wide and also swipe card controlled.

Reception (Accommodation)

  • The desk/counter is 3m (3yd 10in) from the Main Entrance and Reception - Block 2.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • The desk/counter is low (76cm or lower).
  • The desk/counter is staffed.
  • There is not a hearing assistance system.

Inside Access (Main Entrance and Reception - House 2)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Motorised scooters are allowed in public parts of the venue.

Level Change (Main Entrance and Reception - House 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located opposite the reception desk.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located next to the lift.
  • There is / are 2 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Other Floors (Main Entrance and Reception - House 2)

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4-5-6-7.
    • There are 15+ steps between floors.
    • The lighting level is bright.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs allow access to all floors within House 2.

Lift (Main Entrance and Reception - House 2)

  • There is a lift for public use.
  • The lift is located on the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5-6-7.
  • The lift is 8m (26ft 3in) from Main Entrance and Reception - House 2.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 140cm x 100cm (4ft 7in x 3ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is bright.

Outside Access (House 3)

  • This information is for the entrance located off the Podium Area.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 92cm (3ft).

Inside Access (House 3)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are bright.

Other Floors (House 3)

  • Steps View
    • The floors which are accessible by stairs are 1-2-3-4-5-6-7.
    • There are 15+ steps between floors.
    • The lighting level is bright.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (House 3)

  • There is a lift for public use.
  • The lift is located on the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3-4-5-6-7.
  • The lift is 2m (6ft 7in) from House 3 Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 140cm x 100cm (4ft 7in x 3ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is bright.

Accommodation (Adapted Room - House 3)

  • Location of Accessible Accommodation View
    • The establishment provides 6 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to the adapted room.
    • The accessible facilities are located within the adapted room.
    • There is level access from an accessible entrance.
    • The room number viewed was Room 14 AZ.
    • The width of the door to the room is 92cm (3ft).
    • The dimensions of the clear floor space are 550cm x 550cm (18ft 1in x 18ft 1in).
    • The bed is 50cm (1ft 8in) high.
    • Light switches are within 120cm (4ft) from floor level.
    • There is a functional emergency alarm in the room.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 250cm x 230cm (8ft 2in x 7ft 7in).
    • The door opens outwards.
    • The width of the door to the bathroom is 92cm (3ft).
    • The door weight is light.
    • There is a functional emergency alarm in the bathroom.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 72cm (2ft 4in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 140cm (4ft 7in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are twist/turn.
    • The shower seat is flip down.
    • The shower seat height is 50cm (1ft 8in).
    • There are handrails available.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is good.
    • The lighting levels are bright.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is good.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • None of the rooms have auxiliary aids for people with sensory impairments.
    • The accommodation does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with residents in standard rooms.
    • There is / are 6 accessible room(s) with a wheel in shower.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
    • Rooms are located off theground floor corridors.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.
  • Comments View
    • The entrance door to the adapted room is swipe card controlled.

Adapted Room - House 3

  • The photographs show both the room study space including the desk area and the roll in shower complete with fold down seat.

Communal Kitchen

  • There is one communal kitchen per flat.
  • The kitchen is equipped with low level worktops that contain a sink and hob.
  • There is also a microwave placed at a low level.
  • There are also ovens and fridge/freezers.
  • The kitchens also have all of the previously described equipment at a height of 90cm.

Outside Access (House 1)

  • This information is for the entrance located off the Podium area.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 92cm (3ft 0in) wide.

Inside Access (House 1)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are bright.

Other Floors (House 1)

  • Steps View
    • The floors which are accessible by stairs are 1-2-3-4-5-6-7.
    • There are 15+ steps between floors.
    • The lighting level is bright.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (House 1)

  • There is a lift for public use.
  • The lift is located on the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3-4-5-6-7.
  • The lift is 2m (6ft 7in) from House 1 Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 140cm x 100cm (4ft 7in x 3ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is bright.

Accommodation (Studio Flat - House 1)

  • Location of Accessible Accommodation View
    • The establishment provides 6 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to the studio flat.
    • The accessible facilities are located within the studio flat.
    • There is level access from an accessible entrance.
    • The room number viewed was S1 AZ.
    • The width of the door to the room is 92cm (3ft).
    • The dimensions of the clear floor space are 550cm x 550cm (18ft 1in x 18ft 1in).
    • The bed is 50cm (1ft 8in) high.
    • Light switches are within 120cm (4ft) from floor level.
    • There is a functional emergency alarm in the room.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 250cm x 230cm (8ft 2in x 7ft 7in).
    • The door opens outwards.
    • The width of the door to the bathroom is 92cm (3ft).
    • The door weight is light.
    • There is a functional emergency alarm in the bathroom.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 72cm (2ft 4in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 140cm (4ft 7in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are twist/turn.
    • The shower seat is flip down.
    • The shower seat height is 50cm (1ft 8in).
    • There are handrails available.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is good.
    • The lighting levels are bright.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is good.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • None of the rooms have auxiliary aids for people with sensory impairments.
    • The accommodation does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with residents in standard rooms.
    • There is / are 6 accessible room(s) with a wheel in shower.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
    • Rooms are located off the ground floor corridors.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Studio Flat - House 1

  • The adapted Studio Flats have a lowered worktop which houses the hob and sink.
  • There is a fridge and microwave.
  • The photographs show both the kitchen area and roll in shower with folds down seat.

Inside Access (Common Room)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • The lighting levels are bright.
  • Comments View
    • The Student Common Room is equipped with large flat screen TV's on the wall, tables and chairs, tabletop football and vending machines.
    • There are also electrical sockets and WiFi to allow students to work/study within the common room.

Laundry Room

  • There are communal laundry facilities located off the Student Common Room.
  • There are low level washing machines and tumble dryers.

Accessible Toilet (Common Room)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 35m (38yd) from the Main Entrance and Reception - House 2.
    • The accessible toilet is located off the common room.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 225cm x 145cm (7ft 5in x 4ft 9in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 105cm (3ft 5in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Standard Toilet(s) (Common Room)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.
  • Comments View
    • The Podium area can be accessed by using either the lift in House 2 or by the steps at the rear of the reception area.
    • The photograph shows both the Podium area and the steps leading to the area.