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Valence House Museum

Becontree Avenue, Dagenham, Essex, RM8 3HT

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Access Guide

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Introduction

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Dagenham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Chadwell Heath.
  • The nearest underground station is Dagenham Heathway.

Opening Times

  • Monday Closed.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 220cm x 440cm (7ft 3in x 14ft 5in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
    • The furthest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 94cm (3ft 1in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in the left side corridor as you enter.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 87cm (2ft 10in).

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located at the end of the right side corridor as you enter.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 24m (26yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Level Change (Fanshawe Gallery)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located immediately beyond the step.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 79cm (2ft 7in).
  • There are steps to access this area / service.
  • The steps are located leading up to some of the exhibition.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are low.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Level Change (Access to Gardens)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to the gardens.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Level Change (First Floor Galleries and Standard Toilet)

  • There are steps to access this area / service.
  • The steps are located leading down to the galleries.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • Comments
    • The steps lead to half of the first floor galleries.
    • These galleries are the River Industries Gallery, Rural Life Gallery, Barking New Town Gallery and also the standard toilet.
    • The exhibits in the galleries can be viewed digitally in the O'Leary Gallery which is on the accessible first floor area.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage does not depend on exhibition.
  • Touch tours are not available.
  • Video tours are available.
  • There is not a hearing assistance system.
  • There is not a wheelchair to borrow.

Accessible Toilet

  • There are accessible toilet facilities located within the Valence House Visitor Centre opposite the museum.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.