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Valence Library

Becontree Avenue, Dagenham, Essex, RM8 3HT

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Accessibility Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Dagenham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Chadwell Heath.
  • The nearest underground station is Dagenham Heathway.

Opening Times

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 19:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 17:00.
  • Friday Closed.
  • Saturday 10:00 - 16:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 170cm (5ft 7in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 110cm (3ft 7in) wide.
  • Comments
    • Only one of the first set of doors is automatic.
    • The width of the automatic door is 100cm.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 109cm (3ft 7in).
  • There are steps to access this area / service.
  • The steps are located leading up to the entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.
  • Comments
    • The ramp overcomes the steps.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books on tape or disc.
  • There is an ordering service.
  • It takes approximately 7-21 days to process an order.
  • The library does not have computers with accessible software.
  • Auxiliary aids are not available for computer users.
  • Equipment available for people with a visual impairment includes magnifying sheets.

Accessible Toilet (Rear)

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
    • This accessible toilet is located at the rear of the venue on the left.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 195cm (5ft 7in x 6ft 5in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 103cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Accessible Toilet (Front)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 16m (17yd 1ft) from the main entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 81cm (2ft 8in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Inside the venue, there is level access to the baby change facility.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 77cm (2ft 6in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.