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Vestry House Museum

Vestry Road, Walthamstow, London, E17 9NH

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Accessibility Guide

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Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 17:00.
  • Friday 10:00 - 17:00.
  • Saturday 10:00 - 17:00.
  • Sunday 10:00 - 17:00.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Walthamstow.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Walthamstow Central.
  • The nearest underground station is Walthamstow Central.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments
    • Parking bays outside the museum are for resident permit holders only.
    • Blue Badge holders are permitted to park in these bays for up to 3 hours.
    • There is a strip of standard two hour parking further up Vestry Road.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the museum.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 97cm (3ft 2in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 87cm (2ft 10in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 123cm (4ft).

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments
    • The reception is in the room immediately to the right after the main entrance, which also contains the gift shop.

Inside Access

  • There is not level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments
    • There are exhibition areas on the ground and first floors.
    • There is also an archive study area on the first floor.

Level Change (Museum Walkways)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading through the museum and out to the gardens, toilets and community room.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 133cm (4ft 4in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located after the foyer, leading down to the exhibition areas.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • Comments
    • There are some uneven floor surfaces and very slight differences in floor levels at doorways or where there are changes of floor finish.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is available.
  • The availability of tactile signage depends on exhibition.
  • Braille signage for exhibits is available.
  • The availability of Braille signage depends on exhibition.
  • Touch tours are available.
  • The availability of touch tours depends on exhibition.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are not available.
  • There is not a wheelchair to borrow.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other
    • The area(s)/service(s) on the floors which are not accessible is/are more exhibits and archive records.
  • Comments
    • There is a second, similar staircase at the rear of the venue to access the archives.
    • Archive records on the first floor can be displayed in the community room on request.

Outside Access (Access to Toilets, Community Room and Gardens)

  • This information is for the entrance located at the rear of the museum, next to the gardens.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 82cm (2ft 8in).

Outside Access (Community Room Entrance)

  • This information is for the entrance located at the rear of the museum, next to the gardens.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 86cm (2ft 10in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 86cm (2ft 10in) wide.

Level Change (Community Room Entrance and Gardens)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the covered walkway leading to the entrance and gardens.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Inside Access (Community Room)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Gardens)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the garden paths.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • Comments
    • Other paths within the garden are level or have easy slopes around the grassed and unpaved areas.

Accessible Toilet

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.
    • This accessible toilet is located off the path leading out to the gardens and community room.
    • There is not level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 190cm x 178cm (6ft 3in x 5ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 75cm (2ft 6in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s)
    • The female and male toilet facilities that were surveyed are located off the path leading to the gardens and the community room.
    • The female and male toilets are approximately 28m (30yd 1ft) from the main entrance.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels are bright.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.