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Ward 5 - Rehabilitation Unit

Broadgreen Hospital, Thomas Drive, Liverpool, L14 3LB

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Access Guide

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Getting To The Hospital

  • By Road
    • From the M62: Leave the M62 motorway at junction 5, signed A5080 Knotty Ash and Huyton. Take the first exit from the roundabout, signed A5080 Knotty Ash and Broadgreen Hospital. Continue for approximately 1 mile, straight through the first set of traffic lights. At the next set of traffic lights turn right onto Thomas Lane (under a railway bridge). Continue for approximately half a mile and at the next traffic lights, turn left onto Thomas Drive and enter the hospital site on the right. From the city centre and Mersey Tunnels: The hospital is adjacent to the M62 approach road so follow signs to the M62 motorway. As you approach the motorway keep in the left-hand lane, proceed under the flyover and take the slip road signposted Broadgreen Hospital next to the M62 approach road. At the first set of traffic lights turn left into Thomas Lane and at the next set of traffic lights turn left into Thomas Drive. Turn right to enter the site at the main entrance. The postcode for the Sat-Nav is L14 3LB. The address for the hospital is: Broadgreen Hospital Thomas Drive Liverpool L14 3LB.
    • The hospital also has a designated Blue Badge car park. Standard parking charges apply for Blue Badge holders in this car park. The Blue Badge car park is at the rear of the hospital site. There is also a multi-storey car park within the grounds of Broadgreen Hospital. The car park is open 24 hours a day, seven days a week, and charges apply. A shuttle bus service runs Monday to Friday 08:00 to 16:45 with several pick up points around the hospital grounds.
  • By Bus
    • There is a variety of bus services which operate from the surrounding areas and drop off at the hospital or within walking distance. To find information about times and services please contact the Merseytravel Traveline on 0871 200 2233 or follow the link below.
  • By Train
    • Broadgreen train station is 5 to 10 minutes walk from the hospital. If you are travelling from further afield, Lime Street Station, which serves the city line, is less than 4 miles away in the city centre. Taxis are readily available from Lime Street Station and Merseytravel can provide details of bus services linking local train stations and the hospital.
  • Useful Links

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Foyer of the Royal Liverpool University Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0151 706 4903.
  • Hospital staff do receive disability awareness / equality training.
  • No hospital staff receive deaf awareness training.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located on the green areas around the site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks and crutches.
  • To obtain mobility aids please contact the main reception or a member of staff.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.

Parking (Alexandra Wing and Other Parking Information)

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 8 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
    • The nearest Blue Badge bay is 17m (18yd 1ft) from the Alexandra Wing Main Entrance.
    • The furthest Blue Badge bay is 35m (38yd 10in) from the Alexandra Wing Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are level changes with no dropped kerbs.
    • The car park surface is block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
    • The drop off point is located on the access road.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments
    • The hospital also has a designated Blue Badge car park.
    • Standard parking charges apply for Blue Badge holders in this car park.
    • The Blue Badge car park is at the rear of the hospital site.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 60+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 3.5m x 5m (11ft 5in x 16ft 4in).
    • The nearest designated bay is 110m (120yd) from the Alexandra Wing entrance.
    • The furthest designated bay is 150m (164yd) from the Alexandra Wing entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb/non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is not generally busy.
    • The car park does not have a height restriction barrier.
    • A shuttle bus service operates between the car parks and different entrances.
    • Additional Blue Badge parking areas are available outside the main entrance and in West Road.
    • There are no parking charges in these areas.
    • Patients and visitors can also park in the Vinci two storey car park which is on site and a 5 minute walk from the main hospital buildings.
    • This car park does not have Blue Badge bays and standard parking charges apply.
    • Patients can also be dropped off outside the Clinical Gerontology Outpatient Department, main entrance or off West Road.

Getting To (Ward 5 - Rehabilitation Unit)

  • Ward 5 - Rehabilitation Unit is/are located on level 2 of the Alexandra Wing.
  • Access to Ward 5 - Rehabilitation Unit is via the Alexandra Wing Main Entrance.
  • Enter through the Alexandra Wing Main Entrance, bear right and continue along the corridor to the lift. Take the lift to level 2. On exiting the lift bear left down the corridor to the entrance doors on the left signed 'Ward 5/7'. Enter through these doors, continue down the corridor and the entrance to Ward 5 - Rehabilitation Unit is located on the right.
  • There is step free access, via lift, to Ward 5 - Rehabilitation Unit.
  • Ward 5 - Rehabilitation Unit is approximately 48m from the lift.
  • There is a/are manual, heavy, double door(s) between the lift and the department/service.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Alexandra Wing Main Entrance)

  • Entrance Details
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
    • There is no hand sanitiser at this entrance.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 178cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 174cm.
  • Ramp/Slope Details
    • The ramp/slope is located ahead as you enter.
    • The ramp/slope gradient is moderate.
    • The lighting levels at the ramp/slope are medium.
  • Comments
    • This entrance gives access to Level 1.
    • The Alexandra Wing can also be accessed via the Main Hospital Entrance using the link bridge on level 2.

Other Floors (Alexandra Wing)

  • Stairs
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 0, 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are good.

Lift (Main Corridor)

  • There is a lift for public use.
  • The lift is located on the main corridor.
  • The lift is approximately 52m (56yd 2ft) from the Alexandra Wing Main Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1, 2, 3.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 150cm x 273cm (4ft 11in x 8ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Entrance (Ward 5 and Ward 7 Entrance)

  • Entrance Details
    • This information is for the entrance located on level 2 of the Alexandra Wing.
    • There is step free access at this entrance.
    • There is a bell but it is not at a convenient height for wheelchair users to gain access.
    • There is no hand sanitiser at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 170cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 155cm.

Opening Times (Visiting Hours)

  • Monday 14:00 - 16:00.
  • Monday 18:00 - 20:00.
  • Tuesday 14:00 - 16:00.
  • Tuesday 18:00 - 20:00.
  • Wednesday 14:00 - 16:00.
  • Wednesday 18:00 - 20:00.
  • Thursday 14:00 - 16:00.
  • Thursday 18:00 - 20:00.
  • Friday 14:00 - 16:00.
  • Friday 18:00 - 20:00.
  • Saturday 14:00 - 16:00.
  • Saturday 18:00 - 20:00.
  • Sunday 14:00 - 16:00.
  • Sunday 18:00 - 20:00.

Ward (Ward 5 - Rehabilitation Unit)

  • Ward Information
    • This is a/an complex rehabilitation ward ward.
    • This is a shared ward.
    • There is/are 2 bay(s) available.
    • There is/are 4 side room(s) available.
    • There is/are 15 bed(s) on this ward in total.
  • Ward Access
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 176cm (5ft 9in).
    • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
    • The hand sanitiser is in a suitable position for wheelchair users.
    • There is a door release button but it is not at a convenient height for wheelchair users to exit.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • Reception/Nurses' Station
    • The height of the Nurses' Station desk is 116cm.
    • There is not a lowered section.
    • There is a hearing assistance system available at the desk.
  • Relatives' Room
    • There is not a relatives' room for the ward.
  • Ward Features and Patient Facilities
    • A hearing assistance system is not available on the ward.
    • The ward does play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are not accessible washroom facilities for patients on the ward.
    • There are not accessible toilet facilities for patients on the ward.
    • There are washrooms suitable for ambulant disabled patients available on the ward.
    • Toilets suitable for ambulant disabled patients are available on the ward.
  • Visitor Facilities
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located by the Alexandra Wing Main Entrance.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located by the Alexandra Wing Main Entrance.

Room / Area (Individual Therapy Room)

  • There is / are 1 room(s) / area(s) available.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Room / Area (Gym)

  • There is / are 1 room(s) / area(s) available.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 166cm (5ft 5in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Room / Area (Dining Room)

  • There is / are 1 room(s) / area(s) available.
  • There is level access to the room / area.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 166cm (5ft 5in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Washroom (Shower)

  • Washroom Details
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 3 washroom(s) of this type in the ward.
    • The washroom surveyed is located on the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 88cm (2ft 11in).
    • The dimensions of the washroom are 278cm x 371cm (9ft 1in x 12ft 2in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 174cm from the floor.
    • There is not a mirror.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 85cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 135cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 145cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 116cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail, however it is not on the transfer side.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 139cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are not wall-mounted grab rails available.
  • Colour Contrast and Lighting
    • The colour contrast between the external washroom door and wall is fair.
    • The colour contrast between the internal washroom door and wall is fair.
    • The colour contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the washroom floor and walls is poor.
    • Lighting levels are medium.

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