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Ward 5Y

The Royal Liverpool University Hospital, Prescot Street, Liverpool, L7 8XP

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Access Guide

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Introduction

  • Ward 5Y is located on the fifth floor of the hospital.

Opening Times (Visiting Hours)

  • Monday 14:00 - 16:00.
  • Monday 18:00 - 20:00.
  • Tuesday 14:00 - 16:00.
  • Tuesday 18:00 - 20:00.
  • Wednesday 14:00 - 16:00.
  • Wednesday 18:00 - 20:00.
  • Thursday 14:00 - 16:00.
  • Thursday 18:00 - 20:00.
  • Friday 14:00 - 16:00.
  • Friday 18:00 - 20:00.
  • Saturday 14:00 - 16:00.
  • Saturday 18:00 - 20:00.
  • Sunday 14:00 - 16:00.
  • Sunday 18:00 - 20:00.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Liverpool.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Liverpool Lime Street.

Parking

  • Parking on the main hospital site is limited to staff and permit holders.
  • There is some disabled parking on site but it is generally used by staff with the exception of the Diabetic Centre where outpatients of that facility can park if displaying a Blue Badge.
  • It may be possible to drive onto the site to drop off disabled patients outside the side or rear entrances but this is at the discretion of security staff.
  • There are drop-off areas outside the Main and Emergency Department Entrances and also outside the Linda McCartney and Education Centres, but vehicles must not be parked in these areas.
  • Patients and visitors can park in the nearby secure Q-Park facility which is situated less than a 5 minute walk from the hospital and is open 24 hours a day, seven days a week.
  • The vehicle entrance to Q-Park is on Epworth Street (off Erskine Street).
  • A pedestrian exit is available on the Prescot Road side of the car park.
  • The car park has over 40 designated Blue Badge bays on level 1 and two additional bays on each of the other levels. The dimensions of the bays are 3.5m x 6.5 (11ft 5in x 21ft 3in).
  • Parking charges are the same for Blue Badge holders.
  • There is a height restriction of 2.1 metres (6ft 10in) at Q-Park so if you have a vehicle above this height please contact the Trust’s Security Team on 0151 706 2228 to make alternative arrangements.
  • A shuttle bus services runs between the Q-Park car park and the Royal and Dental Hospitals.
  • The bus runs on request and car park staff can radio for one to come within a few minutes.

Outside Access (Hospital Main Entrance)

  • This information is for the entrance located at the front of the hospital, off Prescot Street.
  • There is level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 154cm (5ft 1in).
  • Second set of doors
    • There is a small raised threshold in the doorway.
  • Comments
    • The automatic doors are push-pad operated.
    • Alternatively there are automatically revolving doors.

Other Floors (XY)

  • Steps
    • The floors which are accessible by stairs are LG-G-1-2-3-4-5-6-7-8-9-10-11.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift (XY)

  • There is a lift for public use.
  • The lift is located in a corridor off the hospital foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1-2-3-4-5-6-7-8-9-10-11.
  • The lift is 70m (77yd) from main hospital entrance.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 170cm x 250cm (5ft 7in x 8ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Ward 5Y Entrance)

  • This information is for the entrance located on the fifth floor.
  • There is level access into the venue.
  • Level access is via lift.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • Second set of doors
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 140cm (4ft 7in) wide.

Reception

  • The desk is 16m (17yd 1ft) from the ward entrance.
  • There is level access to reception from the entrance.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is not a bell to attract attention.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is tiles.
  • Lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 5m (5yd 1ft) from the ward entrance.
  • There is level access into the waiting room / area.
  • The type of flooring is vinyl.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.

Ward (Day Unit)

  • There is level access to the ward.
  • There are 4 bays available.
  • There are 5 side rooms available.
  • The area / room / bay surveyed was Room 6.
  • The area / room / bay is 30m (33yd) from the ward entrance .
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 132cm (4ft 4in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television, telephone and radio.
  • These services are chargeable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are bright.

Accessible Shower (Shower Cubicles)

  • Accessible shower facilities are available.
  • The showers are located next to the bays.
  • The facilities available in the accessible shower are handrails and a shower chair.
  • There is level access to the services from the shower facilities.
  • Comments
    • The shower cubicle is accessed via a sloped threshold.
    • The signage on the shower room door is interchangeable for male and female.

Accessible Shower (Large Shower Room)

  • Accessible shower facilities are available.
  • The showers are located opposite Room 6.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 48cm (1ft 7in).
  • Other facilities available are a sink.
  • There is level access to the services from the shower facilities.
  • Comments
    • The signage on the shower room door is interchangeable for male and female.
    • The shower area is slightly raised from the rest of the wet room.

Standard Bathroom (Washrooms)

  • The bathroom is unisex.
  • The standard bathroom is 20m (22yd) from the ward entrance.
  • There is level access from an accessible entrance.
  • Lighting levels are bright.
  • The facilities available in the standard bathroom include a sink and an emergency cord.
  • Comments
    • The signage on the washroom doors is interchangeable for male and female.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is located next to room 8.
    • The accessible toilet is 26m (28yd) from the ward.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 210cm x 215cm (6ft 11in x 7ft 1in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 75cm (2ft 6in) high.
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Shared Toilet(s)
    • The unisex toilets are located next to the bays and side rooms.
    • Unisex toilets are 25m (27yd) from the ward entrance.
    • Inside the venue, there is level access to the unisex toilet.
    • Lighting levels are bright.
  • Comments
    • The signage on the toilet door is interchangeable for male and female.
    • The standard toilet cubicles have wall mounted grab rails.

Additional Info

  • Disability awareness training can be provided for staff.
  • The most commonly used documents can be produced in different formats on request.
  • Different formats include Braille, large print and different languages.
  • British Sign Language Interpreters can be provided on request.
  • Language Interpreters can be provided on request.
  • The main languages requested are Cantonese, Arabic, Somali, Mandarin, Polish and Kurdish.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.
  • Switchboard staff are Type Talk aware.
  • Help with luggage is available for inpatients.
  • The mobility aids available in the hospital include mobile hoists, ceiling tracking hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is no charge for mobility aids.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is not a mobility scooter charging point at the hospital.
  • Portable hearing loop systems are available at the hospital.