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Ward C3

Stepping Hill Hospital, Poplar Grove, Hazel Grove, Stockport, SK2 7JE

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Access Guide

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Getting To The Hospital (Stepping Hill Hospital)

  • By Road View
    • Stepping Hill Hospital is located south of the town of Stockport.
      It can be easily accessed via the A6 Buxton Road from either the south or from Stockport Town centre.
      The post code for the Sat-Nav is SK2 7JE.
    • There are several patient and visitor car parks around the Hospital site.
      The car parks at Stepping Hill Hospital are open air car parks and 3 multi-storey car parks.
      Car parks 1 and 3 are two level parking. The top levels are only accessed by steps.
      There is Blue Badge Parking available in Car Park 4 and around the Hospital site near main entrances and services.
      There is on-street parking around the site and a ticket must be purchased from the machines next to the parking bays.
      Some of the parking areas are currently not in use due to site works.
  • By Bus View
    • The main Hospital bus stop is located off Poplar Grove.
      The services which stop at this bus stop are 192, 375 and 394.
      These services are run by High Peak Buses and Stagecoach.
      There are several other bus stops around the service roads which go around the hospital site.
    • There is an onsite bus stop.
    • There is a main bus stop just as you enter the Poplar Road site. There are also several others on the service roads around the site.
    • All the bus stops are covered clear glass shelters.
      All the bus stop shelters have bench seating and have space for a wheelchair.
  • By Train View
    • The nearest train station is Woodsmoor station. It is located 0.5 miles (0.8km) from the hospital, approximately a 10 minute walk via Ripley Avenue.
      There is also Hazel Grove station which is slightly further at 0.8 miles (1.3k) from the hospital.
  • Useful Links View

Getting Help and Assistance (Stepping Hill Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the corridor as you enter the Poplar Grove entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 419 5678.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main entrances.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.

Hospital Parking (Car Park 1 Open-Air Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located opposite the Emergency Department.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the Emergency Department entrance.

Hospital Parking (Car Park 1 Multi-Storey Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the left of the Emergency Department.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.

Level Change (Car Park 1)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located either side and at the rear of the car park.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Hospital Parking (Main Entrance Drop off)

Getting To (Ward C3)

  • Ward C3 is/are located on the second floor of the main building.
  • Access to Ward C3 is via the main entrance.
  • Enter the hospital via the main entrance and proceed through the main reception.
    Turn left onto the corridor and continue past the shop and through one set of double doors.
    Turn left to take Lift 9 to the second floor.
    Exit the lift and turn right.
    Proceed along the corridor, past Ward C4, and Ward C3 is on the left through the second set of double doors.
  • There is step free access, via lift, to Ward C3.
  • Ward C3 is approximately 47m from the lift 9.
  • There is a/are manual, double door(s) which may be difficult to open between the lift and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of Oak House.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 143cm .
    • There is an intercom.
    • The height of the intercom is 143cm .
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 132cm (4ft 4in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 114cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 89cm.
  • Comments View
    • There is a third door which is permanently open. The door is 112cm wide.

Lift (Lift 9)

  • There is a lift for public use.
  • The lift is located on the main hospital corridor.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 30m (32yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G,1 and 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm.
  • The dimensions of the lift are 150cm x 280cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Other Floors (Radiology Stairwell)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • The floors which are accessible by stairs are G,1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are moderate to good.

Ward (Ward C3)

  • Ward Information View
    • This is a/an acute medical endocrinology and diabetes ward.
    • This is a shared ward.
    • There is/are 2 bay(s) available.
    • There is/are 2 side room(s) available.
    • There is/are 14 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 132cm (4ft 4in).
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 115cm (3ft 9in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 117cm (3ft 10in).
    • There is a door release button when exiting.
    • The height of the door release button is 116cm (3ft 10in).
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
  • Ward Features and Patient Facilities View
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the main ground floor corridor of the main hospital building.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor of the main hospital building, on the Poplar Grove entrance corridor of the main hospital building which runs parallel to the right hand side of the main entrance area.
  • Visiting Times View
    • There are no set visiting times, please contact the ward in advance.

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