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Westerwood Hotel

1 St Andrews Drive, Cumbernauld, North Lanarkshire, G68 0EW

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Access Guide

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Introduction

Opening Times

  • Reception is staffed 24 hours per day.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Cumbernauld.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 5 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 520cm (11ft 10in x 17ft 1in).
    • The nearest designated bay is 15m (16yd 1ft) from the main entrance.
    • The furthest designated bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is a designated drop off point.
    • The drop off point is located in front of the entrance.
    • There is not a dropped kerb from the drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 125cm (4ft 1in) wide.
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 165cm (5ft 5in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Reception

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Comments View
    • Please call in advance if you require a portable hearing loop as Conferencing and Events may have it.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the building.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There is also fixed hearing loop available, which is located in the Carrick Suite.

Room (122, 123 and 125)

  • General Information View
    • The Tourist Board rating is 4.
    • There are 148 rooms in total.
    • There are 47 standard ground floor rooms.
    • There are 98 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 3 room(s) which has / have accessible ensuite facilities.
  • Location and Access View
    • The accessible room viewed is 60m (65yd 1ft) from the main entrance.
    • There is level access from an accessible entrance.
  • Accessible Room View
    • The room number or room name viewed was 125.
    • The width of the door is 75cm (2ft 6in).
    • The height of the bed is 60cm (1ft 12in).
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 76cm (2ft 6in).
    • The door opens outwards.
    • The door weight is light.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 145cm x 230cm (4ft 9in x 7ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • The toilet seat is 41cm (1ft 4in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 73cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm available in the ensuite.
    • No emergency alarm is fitted in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 48cm (1ft 7in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a shower over the bath.
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are medium.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is poor.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) flashing alarm(s) and vibrating pillow(s).
    • Flashing fire alarms are in rooms.
    • Vibrating fire alarms are available from reception.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 3.
    • The number of accessible rooms with wheel in showers is 0.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.

Eating and Drinking (Flemings Bar)

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 20m (21yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 5cm (2in).
  • The distance between the floor and the highest table is 10cm (4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (Flemings Restaurant)

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 30m (32yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (The Grill Bar and Restaurant)

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 50m (54yd 2ft) from the lift.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • The Grill Bar and Restaurant is located on the first floor of the hotel.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located at the start of the bedroom corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 35m (38yd 10in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 155cm (3ft 7in x 5ft 1in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet (Bedroom Corridor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd 1ft) from the main entrance.
    • The accessible toilet is located just before the ground floor bedroom corridor.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 175cm x 175cm (5ft 9in x 5ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Inside the venue, there is level access to the baby change facility.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 96cm (3ft 2in).

Accessible Toilet (Flemings Bar and Restaurant)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 40m (43yd 2ft) from the main entrance.
    • The accessible toilet is located along the corridor next to Flemings Bar and Restaurant.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 155cm x 215cm (5ft 1in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located to the front & rear of venue.
  • A member of staff trained in BSL skills is not normally on duty.

Introduction